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Uncle Bob's Self Storage Reviews

- (678) 242-1440

Average Ratings

4.8 out of 5 stars
(4.8) 136 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.9
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Lawrenceville, GA

Yes. I went to an Uncle Bob's Storage and they weren't as knowledgeable as this office in Lawrenceville, Georgia. B.J. Is excellent. He goes over and beyond the call of duty.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Lawrenceville, GA

BJ and Jennifer offer outstanding customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Chamblee, GA

Justin was very professional. If everyone gave good customer service like he did this world would be a better place

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lawrenceville, GA

Helpful personnel. Clean well lit facility.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lawrenceville, GA

Justin made everything super easy! From seeing the unit itself to filling out paperwork, the process was a breeze.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Marietta, GA

I do not remember given explanation about why security was important. Although the service and customer service was five stars.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Lawrenceville, GA

Everything I needed and asked about I received an answer

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sugarhill, GA

BJ made me feel welcome and valued as a customer. He showed me several spaces so I could make the right decision on size.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dacula, GA

BJ is great!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lawrenceville, GA

Again, the facility was very clean and neat. Policies were fully explained, and all staff was extremely friendly yet professional. It was a very pleasant experience, and I would use the facility again as well as recommend it to others.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lawrenceville, GA

Jennifer was great from.beginning to end. She ever called to ensure everything was okay.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Atlanta, GA

Met expectations

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

DECATUR, GA

Very friendly and accommodating.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lawrenceville, GA

Bj was very nice and professional, the location looks nice, safe and clean. Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lawrenceville, GA

this manager was very helpful and answered all my question. I was very happy with the service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Suwanee, GA

I was having a bad day. Coming to Uncle Bob's turned my day around. Who would think how you are treated at a storage unit could have such an affect. I was treated wonderfully and felt cared for. It was a very personal experience. You have a great staff at this location. I will highly recommend them to anyone who asks. Thank you for asking for my opinion. :)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dacula, GA

Jennifer and BJ were good people and helped us decide the space. Very helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Norcross, GA

Customer service is simply superb, thank u

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Lawrenceville, GA

Great service

Staff
 
4.3
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Lawrenceville, GA

Everything was easy and explained to my satisfaction.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hiawassee, GA

Top notch service and appreciate your facility and will use you again if the need arises.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lawrenceville, GA

Your employee was very helpful, I am renting space for my motorcycle, at first it was very difficult to maneuver around some of the corners, your employee (BJ) actually assisted me. The next time I came to my storage unit BJ flagged me down and told me he had found a different unit, this has made my life easier, I no longer have any problem moving the bike in and out of storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Tucker, GA

I am currently planning to rent an additional unit within the next month!!!!

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lawrenceville, GA

Very pleased with the transition.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lawrenceville, GA

The management team is great.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Excellent Service. I have utilized this particular storage facility several different times in ...

Linda, Doraville, GA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.