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Uncle Bob's Self Storage Reviews

- (301) 773-1500

Average Ratings

4.5 out of 5 stars
(4.5) 83 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.2
Satisfaction
 
4.4
Likely to Recommend
 
4.5

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(21 Reviews)
5.0 out of 5 stars

By

Inglewood, CA

I was highly satisfied

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Upper Marlboro, MD

I am new with you guys but the courtesy and professionalism I have experienced so far with the staff is excellent. I would be with you guys as long as needed and would definitely recommend you to everyone, friend and family. Keep up!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Worthington, OH

Previously rented in another city was reason I choose Uncle Bobs

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Landover, MD

I am satisfied with the facility, the staff and the service. I'm very glad my brother recommended Uncle Bob's to me. I would definitely recommend Uncle Bob's to a friend if needed.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Wash, DC

Yeah keep the customer's happy like you always do---oh by the way I am Uncle Bob's biggest fan--wink,ya'll have a nice day.....

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Upper Marlboro, MD

Your personnel are always professional and helpful!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Landover, MD

I am extremely satisfied with the customer service Uncle Bob's Self Storage provides. Thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Washington, DC

Keep up the good work. Thanks.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Laurel, MD

Thank you for your services, my things were maintained nd tge facility was very clean.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Landover, MD

your office staff is great !!!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Gaithersburg, MD

The manager Rachel is excellent. Very helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bowie, MD

I have been with your company for almost fourteen years and have never had a bad experience with any of your employees. The facility and ground are always neat. Whenever I am late on my payments I am never harassed, but treated with kindness and patience. Thank you for being a wonderful company with true customer service!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hyattsville, MD

The manager was wonderful! She always remembered my name and went above and beyond to be helpful. I would definitely recommend this location to everyone.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Upper Marlboro, MD

Bob's is to be commended for the outstanding services that I received for the duration of my experience with you. The Associates were always courteous and exemplary in addressing all requests/needs! I appreciated the availability and accessibility that were extremely conducive to my hectic schedule! The Associates are to be commended for outstanding service. "Kudos" to ALL!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Landover, MD

I needed a close and convenient location to store things from my business. I also wanted a space near the office and Uncle Bob's met all of my needs. I am right by the door.

Staff
 
3.8
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Mt. Rainier, MD

I only wish that it was in my back yard!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Landover , MD

Great Customer service!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Forestville, MD

Great services for years with Uncle BobsStorage

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Laurel, MD

The associate treated me as if I was her only client and made sure I was happy with the storage rental, the truck rental, and wanted to know if she could assist me with any thing further. Its always a pleasure just to stop by and say hello when I'm going to or leaving my storage space.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hyattsville, MD

Great Location. Rachel(Store Manager) was such an awesome help to us! Even told us all about the great special you guys offered! I already referred someone to Uncle Bob's Self Storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Forestville, MD

I called ahead and spoke with Rachel and everything, I mean everything was ready for me when I arrived. She showed me the storage unit and explained everything perfectly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.