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Uncle Bob's Self Storage Reviews

- (863) 858-6464

Average Ratings

4.5 out of 5 stars
(4.5) 78 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.2
Satisfaction
 
4.4
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(15 Reviews)
4.4 out of 5 stars

By

Plant City, FL

Everything the office staff has done was great. I don't care for the hours though. I chose a storage u it that is not near my home and am only able to go from 6-9

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Lakeland, FL

I would strongly recommend Uncle Bob's to all my friends and family. Hub, the representative was very kind, as a matter of fact, I sent my two daughter's to Uncle Bob's for their storage needs, thanks to Hub. He's a valuable asset!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Lakeland, FL

This is the first time I'd needed to use a storage space.

Staff
 
4.3
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.1 out of 5 stars

By

Mulberry, FL

I thought my storage unit would be much bigger than it is. That's a problem that I have, especially for what I am paying. I would also like for you to consider getting AC units.Another good idea would be to have a truck that can move your belongings out of storage as well. Thanks for the opportunity to express myself.

Staff
 
4.2
Cleanliness
 
4.3
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
5.0
4.0 out of 5 stars

By

Lakeland, FL

I have an inside storage unit. The motion-activated lights only stay on for a few minutes. I have asked two attendants if they can change the timer for the lights to stay on longer. Neither knew how to do it. This is very aggravating - I have to constantly go to the front of the unit and wave my arms so the lights come back on. It also creates a safety hazard, as it is dark in the back of the unit.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Davenport, FL

They are always willing to help if you need it with truck or extentions vey happy with them this is our second time using them and will not hesitate to use them again.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rossford, OH

easy check in and check out

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Lake Worth, FL

Lisa at the Lakeland Facility was an awesome manger.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lakeland, FL

Been with you since 2006. Thank you for your exceptional service. The property is well cared for and the people are so friendly and kind. Eager to help!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lakeland, FL

Very nice and clean place. I would use again.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Gainesville, GA

Checkout was neat and clean. Make sure if someone else is going to check out that the paperwork is done ahead of time.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Lakeland, FL

i love customer service with lisa she is awesome.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Pinellas Park, FL

I found the staff at the Lakeland, FL location to be pleasant, friendly and helpful. In addition to pricing considerations, this factor helped me decide to use your facility. Tell the staff in Lakeland they did a great job.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lakeland, FL

Keep up the good work.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lakeland, FL

Very helpful in assisting me in choosing the right storage space for my needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I have been storing at Uncle Bob's for over a year now and I can't say anything but good things ...

Wayne, Lakeland, FL

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.