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  • Uncle Bob's Self Storage near Lakeland, FL

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Customer Reviews


 
(5.0 out of 5)

She greeted us as we came in the door I had reserved via internet and everything was all set. Took us to the unit and showed it to us. Was very friendly. Also we used a truck and had to pick up at a different Uncle Bob's and the woman there was just as friendly and helpful. All in all exceeded my expectations.

linda from tampa, FL
July 25, 2014

 
(5.0 out of 5)

Outstanding customer service. It is obvious Uncle Bob's Self Storage cares about customer service. The staff at the location I rent from has always been kind, courteous, and helpful the few times I have contacted them.

Queen from Lakeland, FL
January 29, 2015

 
(5.0 out of 5)

Carla, location manager, was always helpful beyond expectations.

Michael from Celebration, FL
January 23, 2015

 
(5.0 out of 5)

Your customer service representatives at the Celebration location are great! They are always very friendly and helpful and know who I am whenever they see me. However, I am very disappointed that you no longer offer the discount if you pay 1 year in advance! I would be 100 % completely satisfied as a customer if you brought back that discounted special! Thanks!

from Palm Coast, FL
December 2, 2014

 
(5.0 out of 5)

The courtesy displayed by both associates was exceptional. They were very eager to assist me in every possible way.

Darnell from Tampa, FL
November 30, 2014

 
(4.4 out of 5)

I love the Free Truck Rental, but the place I rented from did not have a truck, so I had to go pick it up at another location which was a pain. You should double-down on the free truck rental idea. That sets you apart from other storage rental places. Great benefit. Hugely helpful. Please keep the process as simple as possible.

Geoff from Richmond, VA
November 26, 2014

 
(5.0 out of 5)

I have worked with Karla (and Ryan) for years, and she has been the perfect Customer Service representative. I highly recommend her, and your facilities there in Celebration, Florida!

Richard from Celebration, FL
November 20, 2014

 
(4.9 out of 5)

Greeted promptly. I was shown a storage unit. I made the decision to accept. The whole process took less than thirty minutes. When I came back the gate worked just like it was supposed to. Thanks for a great start.

Willima from Celebration, FL
October 29, 2014

 
(4.7 out of 5)

it was perfect. Friendly and everything. The only thing was I thought my unit was bigger but its ok because everything fit :)

Heather from Plant City, FL
October 28, 2014

 
(5.0 out of 5)

I am a repeat customer at Uncle Bobs in Plant City and I always find the management honest, helpful & friendly.

Julie from Plant City, FL
October 28, 2014
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