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Uncle Bob's Self Storage Reviews

- (561) 432-0509

Average Ratings

4.6 out of 5 stars
(4.6) 68 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.5
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(18 Reviews)
4.8 out of 5 stars

By

Lake Worth, FL

Already had a storage at the location

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Boynton Beach, FL

very good service of Joe

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
2.8 out of 5 stars

By

Bel Air, MD

I was not thrilled with your building. It was neat and clean but the doorways are very narrow requiring many trips to unload. The available carts are second rate- have no siderails and are hard to push. Combined with small doors-hard to unload.

Staff
 
1.0
Cleanliness
 
5.0
Expectations
 
2.0
Satisfaction
 
3.0
Recommend
 
3.0
5.0 out of 5 stars

By

Stoneham, MA

GREAT customer service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Greenacres, FL

I was treated with respect, promptly, and explained everything regarding the facility and contract.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Lantana, FL

Several times I had a hard time accessing my unit, the gate would not open and I could not put items in my unit nor pick up stuff from my unit. The gentlemen that sign me up was Great! I just got very frustrate not being able to access my unit. I have a very busy schedule so when I had the time to go I could not get in. Thank you..

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Boyton Beach, FL

Very fast and professional

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Greenacres, FL

The locations seems to be run with a consciousness to maintain neatness and efficiency and effective service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lake Worth, FL

Customer service was far above my expectations...from first introduction to showing us the unit, I was totally impressed and have already recommended Uncle Bob's to several friends.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Boynton Beach, FL

Prompt, friendly, well-informed staff. The "trolleys" are awesome,the truck was an unexpected gift, and the 24 hour access during moving time is also nice. More restrooms on the property would be nice.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Atlantis, FL

It's okay except having to enter all my contract information myself again after I just recently did it before takeover.

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Boynton Beach, FL

I can not tell you how thrilled I was coming to Uncle Bob's from a company who had just taken over stor-al. to say they were not at all prepared to take over another property is not an exaggeration. What a difference with you guys who just took over Crowne. the difference was just amazing. Wow! Well trained personnel. Keep up the good work!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Delray Beach, FL

thanks to jose very nice person and professional

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Lake Worth, FL

Continue to beef up security due to numerous problems in the past. ie. improved cameras and locations and gates which cant simply be pulled open after disabling drive chains. Place looks great, new management seems genuinely concerned and are true proffesionals and have backing from upper management.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Boynton Beach, FL

rates are too expensive

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
4.8 out of 5 stars

By

Flushing, NY

We are very happy about the service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Lake Worth, FL

Nice place and the gentleman was very helpful and friendly. Most of all very respectful.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.6 out of 5 stars

By

Boynton Beach, FL

I went to pay for a year in advance and the attendant did not know if there was any savings if I paid for it in advance. He refered me to his Manager which wasn't available or couldn't be contacted by phone. Other than that everything was fine. Thank you for your services.

Staff
 
3.5
Cleanliness
 
4.7
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
4.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.