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Uncle Bob's Self Storage Reviews

- (847) 234-0505

Average Ratings

4.6 out of 5 stars
(4.6) 100 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(18 Reviews)
5.0 out of 5 stars

By

Missoula, MT

I was impressed with the security of your units. The manager was very kind and helpful. We would use you again

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Boise, ID

Uncle Bob's is the gold standard for storage units. All storage places should be this good!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lake Forest, IL

Great Place, great location, access is perfect for my needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Lake Forest, IL

Everything is fine with the service I do wish I could contact the store directly through email --it seems a bit ridiculous that the option is not available

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Highland Park, IL

We stopped simply because we didn't need extra storage any longer. Would go back again if needed. I think Jeff was the mans name at the Lake Forest location - very nice.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Highland Park, IL

Thanks for everything.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.0 out of 5 stars

By

Winnetka, IL

We are out of town for long periods and in Winter we are gone for 3-4 months. When home we don't get to your location very often.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Chino, CA

my daughter attends Lake Forest College and is in her last year there. your team has been very helpful each spring and fall in getting her back in and out to her college dorms. thank you very muhc

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Santa Barbara, CA

The Lake Forest facility on Skokie Valley Highway is MAGNIFICENT.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lake Bluff, IL

The manager (Jeff I believe) was a genuinely nice person and help me with my storage needs. I wasn't sure if I needed a larger unit and he reassured me that if I needed a larger unit he would be able to accommodate me and help me out with the logistics. Truly a great experience with a great person running the show at Lake Forest!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lake Forest, IL

Jeff was friendly and did an efficient and excellent job getting me set up in my unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lake Forest, IL

The staff here are amazing and courteous and couldn't help us enough. We own 2 units here and we are delighted with the service. Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Sarasota, FL

I like the way you send me my monthly invoice on the computer. It is actually better for me to get it e-mailed rather than sending it in the snail mail. Walter

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Highland Park, IL

Jeffrey provided excellent service. During our "move in", Jeffrey stopped by and checked to see that everything was progressing smoothly. Thanks for the use of your truck. Thank you. Barry

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Lake Forest, IL

We've left the area but will recommend you to our family and friends. Thanks to Frank and Jeff.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

Really like the having the truck for use.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Foster City, CA

I would not entertain looking elsewhere for another storage facility. We had a great experience using your services. I will likely need your services at the end of the school year. See you then.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Highwood, IL

The guys could not have been more accommodating. So far, my experience has been great.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.