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Uncle Bob's Self Storage Reviews

- (337) 264-9090

Average Ratings

4.4 out of 5 stars
(4.4) 80 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.4
Likely to Recommend
 
4.5

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(11 Reviews)
5.0 out of 5 stars

By

Washington, LA

I thought the storage room was to small, but i was wrong thanks Uncle Bob.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

Carencro, LA

I had to wait for about ten minutes in front of a locked door during store hours. There was no note or anything on the door. It was close to closing time so I thought the clerk left early for the day. I almost left before I could rent my unit.

Staff
 
3.7
Cleanliness
 
4.3
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
4.3 out of 5 stars

By

Bossier City, LA

The one thing that always bothered me was that I could never get a call back after leaving several messages. Like trying to tell them I was moving out, there would be no answer and I left message to never get a return call. I do think your prices are a bit high also, but that is what it is.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Youngsville, LA

The office person was very nice and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lafayette, LA

employees have been exceptionally helpful and the grounds and units are extremely clean

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Lafayette, LA

Light bulb is not working in unit 306. Other than that no problems.

Staff
 
4.8
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.0 out of 5 stars

By

St. Martinville, LA

The manager at the site was outstanding to say the least! The lack of availability to the facility is something which needs to be address. Getting locked out at 10 pm ? I would have chosen another company to be honest. Not acceptable at all. I know there are commercial contractors but I am as much a customer as them Would not use or refer you to anyone again to be honest.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
3.0
Recommend
 
2.0
5.0 out of 5 stars

By

Lafayette, LA

I would like to recommend Lacey for being helpful and real professional with helping me

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lafayette, LA

great!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Breckenridge, CO

Very Satisfied.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

New Iberia, LA

Swan is very pleasant to deal with. Wish you could have one like her at every location. She makes you feel like you are her #1 customer every time. I will continue to do business and highly recommend uncle bobs to everyone i know.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I have been with Uncle Bob's for over a year and was very happy with the service and all the ...

Dr. Phyllis, Lafayette, LA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.