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Uncle Bob's Self Storage Reviews

- (770) 293-0250

Average Ratings

4.7 out of 5 stars
(4.7) 200 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Kennesaw, GA

kayla gives great customer service. It's a pleasure doing business with her. She always puts me in good mood! Thanks for great employee!! Jackie

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennesaw, GA

super friendly manager. things done in a very timely manner.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Woodstock, GA

Easy, no hassle experience.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Kennesaw, GA

Very easy to work with answered all questions professionally and sold us on this space!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Marietta, GA

Ms. Kayla was a wonderful, knowledgeable person to dill with. Thank you very much for KAYLA.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Kennesaw, GA

Great friendly service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennesaw, GA

Excellent job of explaining everything that we needed in order to properly store our furniture.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennesaw, GA

I caught the person as he was leaving for lunch. He came back in with a great attitude. Very informative providing me the information I needed along with contracts. Never felt rushed so he could have his lunch. I would call this going above and beyond what most people may do

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ball Ground, GA

Michael has been very helpful with all our questions. Very nice and professional to deal with.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennesaw, GA

Your sales associats was very cheerful and helpful. Was very pleased with our service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennesaw, GA

I initially spoke with Kayla (I hope I remember her name correctly) she was very friendly, professional and helpful about reserving a storage unit for me. She also helped me with reserving a time slot for the moving truck. When we got to the uncle bob location, mike promptly greeted us and basically went over all the stuff and showed us to our storage unit. Overall I was very happy with my experience with uncle bobs at kennesaw. The price was the lowest in the area, too. I wouldn't think of going anywhere else.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennesaw, GA

Prices were awesome. The customers service woman I spoke with was incredible and when I got to the facility it was even better. AWESOME COMPANY

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennesaw, GA

Mike was an absolute pleasure to work with. He took on several guests at a time and was able to multi-task and accommodate each of us. I was very happy with switching to this facility. He walked me through everything and ensured I was in the system properly before I left.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennesaw, GA

KAYLA IS GREAT!!!!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Woodstock, GA

If I should need their assistance, I will recommend them. We are very satisfied over all.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Marietta, GA

The process to gain access to the elevators from the first floor were a little cumbersome and slow. The lighting in the aisle for my unit was out during the walk though was out. The day I moved my belonging in to the storage unit I have to walk past my unit to trigger the lights to illuminate. Needs attention.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Kenensaw, GA

Overly secure to point of annoying at times...having to hit code to get push cart at night then again and again for elevator Perfect temp control

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennesaw, GA

The representative who I believe was named Kayla was very smart, quick, and professional. I am always a skeptical person but never got the idea that she was doing anything but trying to get me set up as quickly as possible and with the best deal. Two thumbs up!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

I had a very good experience and would recommend Uncle Bobs to my friends.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Alpharetta, GA

I have used other storage facilities in the past. Uncle Bob's was superior in every way.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Marietta, GA

The staff was courteous and knowledgeable. The free truck made moving easy and we got all the moving supplies we needed from your store for less than at home depot.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Atlanta, GA

I found it because of affordable pricing right for me and my wallet :-)

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Kennesaw, GA

Cell phone connectivity is terrible! Can't you get some WiFi running through the build so we can connect our phonespecially and not miss important calls.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennesaw, GA

The property manager, Kayla, was extremely friendly and helpful. Uncle Bob's should be proud to have an employee with this much passion working for the company.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kingsland, GA

The manager you have on site is excellent. I belive his name is Mike. Great representitive for your company.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

It is so amazing what positive changes have taken place at this location. Kim became the ...

Gabriel, Mableton, GA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.