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Uncle Bob's Self Storage Reviews

- (770) 293-0250

Average Ratings

4.6 out of 5 stars
(4.6) 107 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.5

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Acworth, GA

very happy with every aspect of facility and staff.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, GA

I Told them what I wanted and the gentleman showed me the size I was talking about and I moved my stuff right on in

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Marietta, GA

I am quite pleased with my experience with Uncle Bob's self storage as the staff has been exceedingly helpful from the beginning. I have received customer service at it's best! Keep up the excellent work everyone!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

White, GA

one problem, we went to put items in our unit and we could not get into it.The yellow lock was still on the unit. My son had to track down someone to take lock off. It was after 6pm o a Friday.Caused an inconvenienc of at least 30 min.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Woodstock, GA

Loved it. If I new storage again will definitely choose yours.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.5 out of 5 stars

By

Kennesaw, GA

feel like the facility could be somewhat cleaner. notice marks on the floor and dusty. overall the storage is okay

Staff
 
3.3
Cleanliness
 
3.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
4.2 out of 5 stars

By

Marietta, GA

They need to sweep outside under the canopy as there are nails and screws on the driveway that have fallen out of moving trucks.

Staff
 
4.7
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Atlanta, GA

The site was very clean, the security is excellent, and the staff were helpful, friendly, and courteous.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, GA

Great customer service and great facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Excellent! As a small biz owner - very, very impressed with the caliber of service and responsiveness. Beyond the management (as they are awesome) - I don't understand why the storage facilities close so early at night or honestly close at all. Atlanta is major metropolitan and seems to me if you are paying to host your things somewhere should have 24/7 access to them. Believe this is unusual.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennesaw, GA

I am totally satisfied with everything thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennesaw, GA

The people and place are awesome!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

SMYRNA, GA

I've already recommended Uncle Bob's several times.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennesaw, GA

Great facility and wonderful people. Keep up the good work!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Smyrna, GA

No Great Job!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.7 out of 5 stars

By

Marietta, GA

Very good experience overall. Fit all my needs and very nice site. If leaving review, I would give 4/5 stars. Not happy with late payment issue as stated on survey. District manager called about survey, but I missed him. When I called back about 4:30pm phone was already on out of office for the day message. Left message, but no call back. Other issue: Hard to find staff on multiple visits. District manager may have wanted to talk about it, but I will never know.

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Kennesaw, GA

I was very disappointed with my last location with uncle bobs storage..this one is a very pleasant surprise.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
3.0
5.0 out of 5 stars

By

Charlotte, NC

Great customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Kennesaw, GA

I had a new associate check me in with assistance of manager, there wasn't any problem. He was learning.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cartersville, GA

This is the first time I have had to use a storage facility and Uncle Bob's was referred by a friend who is currently using you also. I toured the facility and found it extremely suitable for my needs. The two employees I spoke on two different occasions were very helpful, cheery and made my decision very easy. I will continue to recommend your facility to any one I know who is looking for storage needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Marietta, GA

Everyone is very nice and helpful. The place was landscaped last year and looks beautiful. It's a well kept up building.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Kennesaw, GA

I did not expect such friendly personal service. I was expecting a strictly business attitude.

Staff
 
1.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennesaw, GA

I have rented storage rooms in the past and have come to expect mediocre service and something to go wrong.I was pleasantly surprised by the cleanliness of this location and Kayla was an excellent host. She was patient, she explained everything that I had concerns about before I could ask. I moved my things in on a Sunday and it was easy access just as she explained.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennesaw, GA

The security was wonderful, I never gave a second thought about my furniture.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennesaw, GA

Leased from Public storage before and they could care less. She was rude and acted like she didn't want to be there. Uncle Bob's pricing was far better.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

It is so amazing what positive changes have taken place at this location. Kim became the ...

Gabriel, Mableton, GA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.