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Uncle Bob's Self Storage Reviews

- (770) 293-0250

Average Ratings

4.7 out of 5 stars
(4.7) 150 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Woodstock, GA

If I should need their assistance, I will recommend them. We are very satisfied over all.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Marietta, GA

The process to gain access to the elevators from the first floor were a little cumbersome and slow. The lighting in the aisle for my unit was out during the walk though was out. The day I moved my belonging in to the storage unit I have to walk past my unit to trigger the lights to illuminate. Needs attention.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Kenensaw, GA

Overly secure to point of annoying at times...having to hit code to get push cart at night then again and again for elevator Perfect temp control

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennesaw, GA

The representative who I believe was named Kayla was very smart, quick, and professional. I am always a skeptical person but never got the idea that she was doing anything but trying to get me set up as quickly as possible and with the best deal. Two thumbs up!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

I had a very good experience and would recommend Uncle Bobs to my friends.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Alpharetta, GA

I have used other storage facilities in the past. Uncle Bob's was superior in every way.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Marietta, GA

The staff was courteous and knowledgeable. The free truck made moving easy and we got all the moving supplies we needed from your store for less than at home depot.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Atlanta, GA

I found it because of affordable pricing right for me and my wallet :-)

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Kennesaw, GA

Cell phone connectivity is terrible! Can't you get some WiFi running through the build so we can connect our phonespecially and not miss important calls.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennesaw, GA

The property manager, Kayla, was extremely friendly and helpful. Uncle Bob's should be proud to have an employee with this much passion working for the company.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kingsland, GA

The manager you have on site is excellent. I belive his name is Mike. Great representitive for your company.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Alpharetta, GA

They are required for quality control of the establishment and the people representing your business.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Marietta, GA

Manager at this location was great! I usually use Public Storage but because of her I decided to use Uncle Bobs!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Acworth, GA

very happy with every aspect of facility and staff.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, GA

I Told them what I wanted and the gentleman showed me the size I was talking about and I moved my stuff right on in

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Marietta, GA

I am quite pleased with my experience with Uncle Bob's self storage as the staff has been exceedingly helpful from the beginning. I have received customer service at it's best! Keep up the excellent work everyone!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

White, GA

one problem, we went to put items in our unit and we could not get into it.The yellow lock was still on the unit. My son had to track down someone to take lock off. It was after 6pm o a Friday.Caused an inconvenienc of at least 30 min.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Woodstock, GA

Loved it. If I new storage again will definitely choose yours.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.5 out of 5 stars

By

Kennesaw, GA

feel like the facility could be somewhat cleaner. notice marks on the floor and dusty. overall the storage is okay

Staff
 
3.3
Cleanliness
 
3.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
4.2 out of 5 stars

By

Marietta, GA

They need to sweep outside under the canopy as there are nails and screws on the driveway that have fallen out of moving trucks.

Staff
 
4.7
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Atlanta, GA

The site was very clean, the security is excellent, and the staff were helpful, friendly, and courteous.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, GA

Great customer service and great facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Atlanta, GA

Excellent! As a small biz owner - very, very impressed with the caliber of service and responsiveness. Beyond the management (as they are awesome) - I don't understand why the storage facilities close so early at night or honestly close at all. Atlanta is major metropolitan and seems to me if you are paying to host your things somewhere should have 24/7 access to them. Believe this is unusual.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennesaw, GA

I am totally satisfied with everything thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kennesaw, GA

The people and place are awesome!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

It is so amazing what positive changes have taken place at this location. Kim became the ...

Gabriel, Mableton, GA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.