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Uncle Bob's Self Storage Reviews

- (281) 391-7867

Average Ratings

4.3 out of 5 stars
(4.3) 92 Ratings
Helpful/Friendly Staff
 
4.4
Appearance/Cleanliness
 
4.5
Expectations
 
4.1
Satisfaction
 
4.3
Likely to Recommend
 
4.3

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(9 Reviews)
5.0 out of 5 stars

By

Katy, TX

So glad I picked Uncle Bob's. The young lady was wonderful and so very helpful!!! Property nicely kept up.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

katy, TX

Not enough people working in the office. It takes a lot of time to go over everything for each person. When your ready to get everything moved, time is very important. Other than waiting my turn in the office everything is great. Thanks

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Katy, TX

Thorough and clear explanations. Entire process/experience extremely easy and as the manager explained.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chicago, IL

Uncle bobs has been great with dealing with all my deliveries to my unit since I work out of town. They are always helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

katy, TX

well, i was told over the phone through the customer service number that i could pick up the rental truck at 16:00, but locally i was told that it would not be avaialble until 17:00, however the two ladies there very very friendly and well organized, this however threw off my timing, over all all was good!

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.4 out of 5 stars

By

Katy, TX

My lock had rusted/frozen and, after verifying the spot was mine, they assisted in cutting the lock so I could replace it. I appreciate the assist!

Staff
 
4.5
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Katy, TX

great service and very helpful with all my delays with my house not being finished

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Katy, TX

The staff at the Franz Rd. Location are some of the friendliest people around. They always greeted me & my staff with warm smiles and always verbal with greetings.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Katy, TX

Always looks good and I appreciate the online payments - Thanks

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0

I appreciate the clean storage environment when I check in on my valuables and the courteous ...

Lois, Missouri City, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.