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Uncle Bob's Self Storage Reviews

- (281) 398-0400

Average Ratings

4.7 out of 5 stars
(4.7) 85 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(24 Reviews)
5.0 out of 5 stars

By

Katy, TX

Always friendly. Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Katy, TX

The two individuals working in the office at the Katy location were very knowledgeble and very helpful. The original unit shown had a crack in the cement, so they quickly showed me another unit to ensure there would be no issues witht he unit itself. I am very pleased with my choice to use Uncle Bob's for my storage needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Katy, TX

Well I was told that I would get extended hours because I had to be moved out on June 2, 2014 but when arrived after 9pm no access was granted. I asked when I picked up the truck could I get after hours access and she said it would be done and it was not.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Katy, TX

This location has the most helpful staff.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

Overland Park, KS

The location where my belongings are being held is a bit outdated, but the staff there helped tremendously with my move-in, and were sure to remind me that I had access to their moving van.

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
3.0
Recommend
 
4.0
5.0 out of 5 stars

By

Houston, TX

Very Happy with everything

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Katy, TX

As long as I need a storage space I will remain at Uncle Bob's

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Katy, TX

I had special needs for moving into a storage facility with an RV space coming from California and the people at the front desk were able to help me out immensely

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Katy, TX

Great place to have my stuff!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Katy, TX

Patricia was fabulous! Her customer service skills were outstanding! I housed my belongings in one of your storage facilities located off of North Fry Road in Katy Texas, and I was 100% satisfied with the entire experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Katy, TX

The staff was very courteous, friendly and knowledgable. Two thumbs up.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Katy, TX

This is not my first time using Uncle Bob. I use the company again because of the services and security.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Katy, TX

These guys are awesome, always ready to help me out when I need it

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Houston, TX

The entire process was quick and painless. I am pleased with my decision to rent space from Uncle Bob.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Katy, TX

This location is a great place to rent from unlike some of your other locations which I will never rent from again

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Katy, TX

Hello there . I just want u to know that the initial contact and thoughout my stay was excellent and kind. Thank you all so very much. Lj

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Patricia helped me and was very informative and honest. Based on customer service I would recommend this facility to anyone.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Katy, TX

tHANK YOU FOR THE GREAT SERVICE AND FOR ALWAYS BEING CONCERNED WITH MY ISSUES. THE BEST FOR 20134

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Simonton, TX

This is the 4th time that we have used Uncle Bob's for our storage needs. They are not always the cheapest but, we have never been disappointed in the service. That is why we keep coming back! Thank you!

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Katy, TX

Very Pleased with your company!

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Katy, TX

I will always choose Uncle Bob's for my storage needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Katy, TX

Entry. To storage locker does not work easily. I had to get some wd40 for the door. I have not used a storage locker in years so it is hard to say one is better than another that I have not used.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Houston, TX

Very clean location and professional staff

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Richmond, TX

Entire process was quick, easy, and personnel were professional and extremely cordial. True customer service!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I appreciate the clean storage environment when I check in on my valuables and the courteous ...

Lois, Missouri City, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.