111 Ratings & 25 Reviews
We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
August 26, 2014
Diane mgr & her staff are always so very helpful & pleasant. Because of them I keep my storage needs with Uncle Bobs. Diane is a great asset to Uncle Bobs! Thank you!
July 17, 2014
Sarah was extremely helpful and accommodating.
Orange Park, FL
June 20, 2014
The lady was very nice
June 4, 2014
The manager, Diane went above and beyond to find the right space for me, was friendly, professional, courteous and a genuine pleasure to do business with. She always did what she said and followed through on everything! She was going to be on vacation during my move in and all details were completely and perfectly relayed to her assistant manager and handled with the same level of service. I could not be any happier. You have a great team in place at this location! Thank you.
Fleming Island, FL
May 29, 2014
Convenient location and reasonably priced
May 28, 2014
Diane was extremely professional and helpful The process was easy and quick. She took the time to understand my needs and found the best solution for me. Thank you Uncle Diane
Jacksonville Beach, FL
May 23, 2014
I am a long time customer of Uncle Bob's...I have stored my things for over 10+ years there ( yikes). Over this time everyone there has ALWAYS been so very nice, accommodating, they stay in contact with me and do go over and beyond with customer service. Overall, it is one of the few businesses left that treat you with respect and genuinely seem to care, as if you are a friend or family. THANK YOU!
May 4, 2014
There was a time when I was having some money trouble. I explained my situation to them and they worked with me until I had it all straitend out.
April 16, 2014
We had been told the rental price at Old Sunbeam was 69.00/mo and here at San Jose (only a few blocks away) would be 75/mo. The reason for the different price (Almost a Full House)for the same type facility did not seem justified.
April 7, 2014
For as long as I have had my shed there Diane has has an awsome agent.
March 26, 2014
I just think the price is high compared to other storage units of similar quality.
March 18, 2014
everything is always in order and in working order.................I am always greeted cheerfully ..............I never feel like I am an intrusion.............I'm always treated respectfully. Thanks
March 2, 2014
Diane was extremely personal and professional, I truly enjoyed my experience.
March 2, 2014
I am a return customer at this location. i continue to return, as well as refer others to store 108. The staff does everything they can to make the stressful event of moving as easy as possible. I would not consider using another storage provider.
February 24, 2014
Please extend my gratitude to the store manager. The service she provided is truly exceptional. Thank you so much!
February 1, 2014
Office associates are always so kind and helpful every time I go in.
December 26, 2013
I have been with UBS for a long time. And I believe most or all of it has been with Diane. While UBS is a great place if one must store items Diane makes it happen for me. If I have a concern and I did a couple of years ago (with a/c storage) she was right on the mark and got it straightened out. I will tell you no matter where I live Diane is my go-to person, whether by phone or a personal visit.
December 23, 2013
Staff very professional, knowledgeable and friendly. Will miss them.
December 23, 2013
The manager treated me like one of the family!
November 1, 2013
I had a problem when I moved into the storage space. The truck was 26 feet long and the way the fence, tight corners and an RV parked at the sharpest corner, I ended up hitting one of the posts that protect the building from being hit. It caused a bit of damage to the truck. Fortunately, I had insurance on the truck so I didn't have to pay anything. In the future, they should not allow that RV or any other vehicle to park at that corner and they should have told me ahead of time or have it on their website a size limit for the trucks that can enter the site so a in-experienced truck driver can navigate the site without any problems.
October 24, 2013
One day I dropped my keys down the elevator shaft before my load went down from the second floor. Diane at my location was so helpful and cheerful while we figured out and retrieved my keys. Always, always nice office staff and management.
October 19, 2013
i love the manager and help there always kind and helpful
Jacksonville Beach, FL
October 17, 2013
It is too expensive! And why does insurance cost $9/month?
October 2, 2013
Diane was amazing to deal with. Our move was very sudden and her assistance in helping to coordinate movers, supplies, and the availability of the unit was great! The only time we waited was when we there were other customers there but they worked promptly to make sure we did not wait long.
September 26, 2013
I want to acknowledge Diane. She is a professional and a valuable asset to your organization. She has assisted me several times and I greatly appreciate her wonderful customer service.
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It
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