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Uncle Bob's Self Storage Reviews

- (904) 260-0644

Average Ratings

4.6 out of 5 stars
(4.6) 63 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.7
Expectations
 
4.5
Satisfaction
 
4.5
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(14 Reviews)
5.0 out of 5 stars

By

Ponte Vedra, FL

The prices were the first thing that drew me into Uncle Bob's. The customer service was outstanding. I felt that my business was very welcomed. Everything has been really easy and smooth, and I hope to always be able to use Uncle Bob's for my storage needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Suffolk, VA

Your office staff is always so nice and hospitable. The facility was always clean and never flooded and no mildew after 2 years of storage and the price is right, please keep that consistent in this very inconsistent world :-)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jacksonville, FL

Staff was always friendly. Ms. Michelle was great

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Stone Mountain, GA

Thank you,Michelle in Jacksonville,Fl.for all of your help.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jacksonville, FL

The staff was so professional, courteous and helpful, thanks so much!! Always a pleasure to work with them. I appreciate their care and assistance. Thank you for a great experience!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jacksonville, FL

Because the use of truck and totally good experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jacksonville, FL

I have stored at two different Bob's and have recommended it to others. It is safe and you all are sharp. You caught my unit not looked & call me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jacksonville, FL

Michelle is an extraordinary emissary. Though she sees me only once a month, she always greets me by name...with a smile and professional demeanor. Great asset.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jacksonville, FL

Rita (Asst Manager) and Michele (Manager) are always friendly and personable. They've known me by name since month #2 of rentint one of their units. Great staff!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Saint Johns, FL

The staff at my location always goes out of their way to assist me.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Jacksonville, FL

Friendly and caring staff! I wouldn't change a thing! Thank you!

Staff
 
4.7
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jacksonville, FL

Great service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Jacksonville, FL

thank you for a very positive experience

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Buchanan, MI

Michelle and and entire staff made my 'stay' very satisfying. Great job to Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.