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Uncle Bob's Self Storage Reviews

- (904) 778-0222

Average Ratings

4.7 out of 5 stars
(4.7) 81 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(14 Reviews)
4.8 out of 5 stars

By

Jacksonville, FL

You covered everything in your survey.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jacksonville, FL

What an awesome storage company!!! The woman who helped me was absolutely terrific. She made my rental experience a very pleasant one for sure. I will highly recommend Uncle Bob's to everyone!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jacksonville, FL

I am the Treasurer of RCCH and, thus, in charge of paying the monthly bill. My contact with Debbie was almost a pleasure. My understanding for the change in storage company was that your location was too far for those now in charge.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bainbridge, GA

Everything was done professionaly

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jacksonville, FL

very professional and helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Jacksonville, FL

good employees, good attitudes. keep up the good work.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jacksonville, FL

I am very pleased with the service I have received at Uncle Bob's Self Storage. The people that I have dealt with have been friendly & nice, clean & presentable, have answered any questions that I might have, and have always acted in a professional manner. I would recommend them to anyone that needs a storage unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jacksonville, FL

Great folks, Manager Debbie is teriffic. Storage area is clean and entire property as a whole is well maintained. Appreciate the great service and will refer friends and family. Thanks!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Baldwin, FL

There should be more carts available for use by customers. More times than not they have not been available when I have visited my storage either to put things in or take things out. Waiting on them was not an option because the people using them had big jobs and weren't sharing. You only have two available for the many units.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

FPO, AA

ID JUST LIKE TO TELL YOU GUYS THAT YOU ARE DOING A GREAT JOB! THANKS FOR THE GREAT SERVICE, I APPRECIATE EVERYTHING YOU ARE DOING AND ID LIKE TO WISH YOU HAPPY UPCOMING HOLIDAYS!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jacksonville, FL

IT WAS GREAT

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jacksonville, FL

The associates were very helpful. They showed me the units first in order to choose the one that best fit my needs.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Jacksonville, FL

i didn't rent very long, the unit i rented was not big enough for my needs, but i would defint use again...clean, secure, modern

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jacksonville, FL

I was very satisfied and have been before cuz Ive rented storage units from you before and thats why I keep returning and have refered many people too

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.