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Uncle Bob's Self Storage Reviews

- (601) 713-3000

Average Ratings

4.4 out of 5 stars
(4.4) 75 Ratings
Helpful/Friendly Staff
 
4.4
Appearance/Cleanliness
 
4.7
Expectations
 
4.2
Satisfaction
 
4.4
Likely to Recommend
 
4.6

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(12 Reviews)
5.0 out of 5 stars

By

Jackson, MS

We were pleased with Uncle Bobs and the staff went out their way to make sure we was happy. Overall I was extremely pleased. Although our couch leather was destroyed during our stay, we learned next time to cover it up instead. I cant complain.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
2.3 out of 5 stars

By

Spring, TX

Every communication with associates resulted in misinformation. Contract information given was not the same when paperwork processed. Truck reservation was 1) not made 2)2nd time needed to change date, date was not changed 3) truck not at the location we were told it was at 4) windshield wipers in poor condition 5)gas tank needle to not go to full after topping off gas tank...

Staff
 
2.3
Cleanliness
 
3.0
Expectations
 
2.0
Satisfaction
 
2.0
Recommend
 
2.0
5.0 out of 5 stars

By

Pearl, MS

Whitney and Kim are awesome and they very knowledgeable of their Jobs they make the place warm and outstanding

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jackson, MS

The manager at my location, Kim, is outstanding.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Raymond, MS

Uncle Bob's Storage could write the manual on customer service. I've truly never experienced a store that with each representative I dealt with the service was excellent and informative. From renting the unit, to reserving the truck, to getting the truck...everyone was friendly, prompt, informative! I believe I had the opportunity to communicate with 4 associates and all were excellent. They anticipated my needs and made suggestions to assist in my decisions. Thank you for an excellent experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Jackson, MS

We've used your boxes a number of times for packing and moving items, and your prices are quite fair. It's a pleasure doing business with you.

Staff
 
4.8
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Jackson, MS

I was amazed at the genuine concern and care the associate gave to us. Everything was explained and she was warm and friendly and VERY HELPFUL. I am glad I got this chance to tell you how pleased we are that you take such care to hire such employees as this. She is truly an asset to your company.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jackson, MS

The rental process was very easy and the associate was very nice. Also rented a rental truck with no problems. Great job!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jackson, MS

I love that the employees are courteous and helpful each and every time that I come in. I have absolutely no complaints. Keep up the good work!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Jackson, MS

I love that I always feel safe when I visit Uncle Bob's especially when no one is onsite.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jackson, MS

this was my first time every using a storage but I have heard some bad stories. My experience was absolutely the best service & the location was neat & the staff at both locations was great I stored @ one location & rented the truck from one of your other location the staff was great customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Anguilla, MS

Services are great. Price is a little expensive.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.