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Uncle Bob's Self Storage Reviews

- (601) 982-3700

Average Ratings

4.3 out of 5 stars
(4.3) 34 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.4
Expectations
 
3.9
Satisfaction
 
4.2
Likely to Recommend
 
4.3

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(9 Reviews)
4.4 out of 5 stars

By

Brandon, MS

It was everything I expected.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Jackson, MS

Excellent storage unit

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Jackson, MS

My experience with the office is limited to my initial transaction renting the unit. I have no complaints about the operation or the facility.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.5 out of 5 stars

By

Jackson, MS

I learned everything I needed to know good customer service.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jackson, MS

Just keep up the good work. I'll continue to be Happy with that.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jackson, MS

The staff at my facility has the best customer service. Last summer when I was rearranging my unit the young lady at the desk was very kind and thoughtful. She brought me a bottle of cold water from the office and asked me for my lunch request when she went on break. It took me a week to get the job done. But the ladies at the office really looked out for me in the heat. They are great people.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Terry, MS

Jessica and Kessie are extremely helpful, polite, and always seems to put the customer first. I have been delighted with the each interaction I have had with them.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Jackson, MS

I have nothing to add. I appreciate the good service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.4 out of 5 stars

By

Jackson , MS

maybe offer a discount for long term customers. ex: like 1 time a year. My unit was broken into servral times in the past if a discount had been offered for this would have been nice.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.