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Uncle Bob's Self Storage Reviews

- (601) 956-5014

Average Ratings

4.5 out of 5 stars
(4.5) 38 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.5
Expectations
 
4.3
Satisfaction
 
4.4
Likely to Recommend
 
4.7

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(6 Reviews)
5.0 out of 5 stars

By

Jackson, MS

I qualified for a free truck rental which I was really excited about but was not available but the manager did call several locations to try and resolve but still I didn't get the truck which was the only disappointment otherwise great experience excellent customer service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Alexandria, VA

Jabari is such an eexcellent young man. Very helpful and polite AND he follow through - impressive!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jackson, MS

I had called and the man on duty was very helpful, giving me info that I needed to know as far as what I really needed. I was greeted very professionally when I came to the office to actually rent my unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Ridgeland, MS

One thing bugged me...we cleared out on a Thursday, and decided 5 days later we needed to reserve it again. Our paperwork, including our insurance coverage, had been complete when we made our reservation and checked in. Then 5 days later when we needed the facility again, and our paperwork was all loaded on our moving van, the company would not just look at our proof of insurance from six weeks before. They wanted us to get the information to them again. That was very inconvenient and unreasonable...so we didn't use Uncle Bob's for the subsequent storage need. People should have used common sense, looked at our previous proof of insurance, and said that detail was covered. It made us go elsewhere.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
4.6 out of 5 stars

By

Los Angeles, CA

Shretta is the person I deal with and her service is impeccable. You should take very good care of her. It is hard to find people of her caliber.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.4 out of 5 stars

By

Jackson, MS

SHERRY SCOTT ALWAYS VERY HELPFUL WHEN I CAME THERE I DID NOT HAVE A JOB. SHERRY WAS VERY ENCOURAGING. THERE IS A NEW GIRL THERE CREE VERY POLITE YOUNG LADY I AM ALWAYS SATISFIED WHEN I VISIT.

Staff
 
4.8
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.