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Uncle Bob's Self Storage Reviews

- (281) 852-4330

Average Ratings

4.4 out of 5 stars
(4.4) 117 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.6
Expectations
 
4.2
Satisfaction
 
4.4
Likely to Recommend
 
4.5

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(17 Reviews)
4.6 out of 5 stars

By

Humble, TX

We rented a RV storage and the Rep did not seem to have a lot of knowledge concerning the size of RV compared to the size of the storage spot. She was not sure if our RV would fit or if we would be able to maneuver to get it to fit into certain spots. However, in her defense, there were larger RV's parked in smaller spots with no explanation as to how they got there!

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Humble, TX

Getting the storage locker was painless. It was quick, but professional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kingwood, TX

Vinia made me feel like a member of the family

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Humble, TX

Rent is expensive compared to other storag.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Cypress, TX

The facility is very clean and the employees are personable. My only complaint would be about the remote entry. I had a remote for about 5 years and went to enter the gate and it did not work. Had no idea it had been removed and I had forgotten my code during that time. Office was closed. A letter or email letting us know of this change would have been helpful so i could have called to get the code before making the 50 mile drive.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Humble, TX

The staff was extremely polite, and very helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Huffman, TX

I was not expecting a covered storage space.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Humble, TX

thank you for your services.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Humble, TX

Vinia was very helpful, thorough, and pleasant. I appreciated her help and attention to my questions.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

KEMAH, TX

It is a storage place..

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Humble, TX

The new store manager for store #379 (I will call her V...i dont know how to spell her name)is fantastic!! She is so friendly and always happy and has a smile on her face! She has helped me tremendously since she has been at this store! Thank you V!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kingwood, TX

My Bob's Storage is the BEST!! The person in the office is so nice and friendly and helpful! Love Bob's

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Humble, TX

Phone calls for reminders were highly appreciated!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Foley, AL

have rented from other storage places and my experience was far from "excellent". At Uncle Bob's I was surprised at the extraordinary service they have provided.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Humble, TX

They were very accommadating with the moving truck. Overall great service, very friendly. Thanks for making this a good experience for us.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kingwood, TX

Kim and Melinda were great.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Humble, TX

Clerk was very helpful--went the extra mile in helping me arrange truck, etc.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I appreciate the clean storage environment when I check in on my valuables and the courteous ...

Lois, Missouri City, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.