119 Ratings & 19 Reviews
We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
September 7, 2014
A 12' weed growing up through the concrete in my rental unit. Price is a bit high, but they all are. Tough to get in and out of facility between 4:30-6:30 pm during the week days. Overall, satisfied, however.
September 3, 2014
I have been renting storage with uncle Bobs since 2008 as needed, and I feel they are the cleanest and the most reasonable. the people are helpful and nice as well. Hopefully that will never change.
August 28, 2014
The staff has always been very helpful and friendly
August 28, 2014
Extremely satisfied, son also uses this storage.
August 8, 2014
Very professional and informative
July 4, 2014
I found the place extremely clean and tidy. Any delay in attending to our needs was due only to a previous customer needing a lot of attention. I found the advice to rent an indoor space to be thoughtful, rather than seeming simply like an up-sell. We had gone to another Uncle Bob's facility farther east in Humble, and the woman there was very prompt and helpful in helping us find a place with a unit of a more appropriate size. We are very happy with the service.
June 25, 2014
We were extremely pleased with our time at Uncle Bob's. Terry was always helpful and pleasant. The facility was always well maintained. Our belongings were removed in the same shape we placed them.
April 25, 2014
The site manager, Terri, is very professional and helpful. Much more so than I actually expected at a storage facility. I also witnessed her deal far more patiently than I would have with a disgruntled customer over the phone who had obviously failed to pay their bill.
April 19, 2014
It would be great if more carts were accessible. Like if you had carts for pay like at the airport, scattered around the property so customers don't have to go all the way to the front office, but could pay and return carts to various locations.
April 15, 2014
It was a joy to meet Terri. I reserved online and was called the same day to welcome me to Uncle Bobs Storage and so as to make an appointment when to come into sign lease.
February 28, 2014
This facility is exceptionally maintained. Very pleased with the ladies that manage the location.
February 27, 2014
Terry the Manager if personable and professional. Always a pleasant disposition.
February 27, 2014
It would be wonderful if they put diet coke back in the coke machine.
February 26, 2014
Clerk was pleasant, helpful, & quick.
New Caney, TX
January 19, 2014
I have been a customer for years. So with that said, you must be doing all the right things. Thanks
January 3, 2014
Very neat and polite
October 18, 2013
Both the office manager and her assistant were very friendly and helpful. I enjoyed talking with them both. Very clean facilities. I had never been in a storage facility and this one did impress me with how clean and well kept the area was. I will definitely refer people to Uncle Bobs on 1960 in Atascocita.
I called with questions and every answer I received was accurate and I was treated with dignity and respect. Thank you for being professeional
Vinia had a great personality and very professional.
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It
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