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Uncle Bob's Self Storage Reviews

- (281) 812-0808

Average Ratings

4.5 out of 5 stars
(4.5) 104 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.5
Likely to Recommend
 
4.6

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(15 Reviews)
5.0 out of 5 stars

By

Humble, TX

Very professional and informative

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Humble, TX

I found the place extremely clean and tidy. Any delay in attending to our needs was due only to a previous customer needing a lot of attention. I found the advice to rent an indoor space to be thoughtful, rather than seeming simply like an up-sell. We had gone to another Uncle Bob's facility farther east in Humble, and the woman there was very prompt and helpful in helping us find a place with a unit of a more appropriate size. We are very happy with the service.

Staff
 
4.5
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Humble, TX

We were extremely pleased with our time at Uncle Bob's. Terry was always helpful and pleasant. The facility was always well maintained. Our belongings were removed in the same shape we placed them.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Humble, TX

The site manager, Terri, is very professional and helpful. Much more so than I actually expected at a storage facility. I also witnessed her deal far more patiently than I would have with a disgruntled customer over the phone who had obviously failed to pay their bill.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Humble, TX

It would be great if more carts were accessible. Like if you had carts for pay like at the airport, scattered around the property so customers don't have to go all the way to the front office, but could pay and return carts to various locations.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Kingwood, TX

It was a joy to meet Terri. I reserved online and was called the same day to welcome me to Uncle Bobs Storage and so as to make an appointment when to come into sign lease.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Humble, TX

This facility is exceptionally maintained. Very pleased with the ladies that manage the location.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Humble, TX

Terry the Manager if personable and professional. Always a pleasant disposition.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Houston, TX

It would be wonderful if they put diet coke back in the coke machine.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Humble, TX

Clerk was pleasant, helpful, & quick.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

New Caney, TX

I have been a customer for years. So with that said, you must be doing all the right things. Thanks

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Very neat and polite

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Humble, TX

Both the office manager and her assistant were very friendly and helpful. I enjoyed talking with them both. Very clean facilities. I had never been in a storage facility and this one did impress me with how clean and well kept the area was. I will definitely refer people to Uncle Bobs on 1960 in Atascocita.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Harlingen, TX

I called with questions and every answer I received was accurate and I was treated with dignity and respect. Thank you for being professeional

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Humble, TX

Vinia had a great personality and very professional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I appreciate the clean storage environment when I check in on my valuables and the courteous ...

Lois, Missouri City, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.