we were offered a larger unit because the attendant realized we had more items. he greeted us promptly and allowed us freedom to move my things in without hasslesJan from Spring, TX
I have used several storage facilities in the past and this has been the best by far. The facility and the set up is great at this location however, Lynn, the Manager, is what really makes it great - she is AMAZING. She is so sweet and kind and knowledgeable. She stayed late because I was coming in from out of town and running behind, then got everything done quickly and efficiently and gave me great tips and advice. Truly an asset to your business.Lori from Tomball, TX
I have never rented a storage space before so having your employee take the time to explain everything and answer my questions was a contributing factor in my experience being satisfactory. Thank youRita from Houston, TX
I am very satisfied with your business and services. Convenient location, clean, bright facility, professional and friendly staff. Good job!Hiep from Houston, TX
Tiffany at Uncle Bob's on Mason Rd. in Katy, TX is absolutely magnificent! She was extremely knowledgeable and very compassionate. This is our second stay with Uncle Bob's. We chose to come back again because of the quality of not only the facility, but because of Tiffany as well!Amy from Katy, TX
DayNa is awesome! She was so helpful and sweet through the process of my renting 2 units and changing one of them. She's a keeper! I manage the new apartments next door and will refer everyone to this Uncle Bob's location.Janice from Seabrook, TX
The place was very nice and the service was excellant. Everything was explained to me in clear terms and I honestly feel my property will be safe.Sheila from Houston, TX
I already knew how wonderful this staff, especially Miss Eleanor, as my mother used this facility for four years. It is impossible to exceed the expectations I had because I already knew I'd be treated with respect and that the units are kept clean, and the security is outstanding. You can't ask for aa better storage experience.Michelle from Houston, TX
We have used Uncle Bob's on 2 separate occasions. Both experiences have been wonderful. Associates are always friendly and helpful and facilities are well kept and clean. Feel very confident leaving property there. Thanks!Michelle from Magnolia, TX
Leonard is a wonderful manager-so compassionate, professional, and helpful. Great customer service! The property is an asset to the neighborhood, too.Deborah from Houston, TX
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