5 x 5
5:00 AM to 10:00 PM daily
Closed for Lunch:
1:00pm to 2:00pm, Mon-Sat.
07/04 - All Day
Addicks, Sharpstown, Bunker Hill Village
77082, 77072, 77079
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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
May 27, 2016
Nice place to store.
April 6, 2016
Cynthia the agent was Amazing very very Helpful!!!
February 1, 2016
I was very happy that I didn't have to worry about rodents or insects the entire time I had my items in storage. I really appreciated being able to pay online as well. I would use Uncle Bob's Storage again if I ever needed storage in the future. Thanks.
November 23, 2015
At the time I was in a rough spot (post divorce) and needed a place to "hold my stuff" until I could get settled. Well it was years later before I was able to get rid of the use for my storage but I am grateful that Uncle Bob's was there, nice and convenient for me and most importantly kept my stuff safe for me until I was ready to make the next step. Thank you....everyone has been super nice and the place was always immaculate!
October 31, 2015
Both times I went in to speak to an associate, she wasn't there and it was past the time indicated she'd be back. Lunchtimes should be a specific timeframe to prevent this. The original space I was given had stuff in it.
August 28, 2015
So far I am totally satisfied with my storage and the way I was treated.
August 28, 2015
Was very helpful; Recommendation depends on location but this location was good.
August 27, 2015
The manager there went above and beyond to get my storage and checked on the truck that was at another property to make sure it was ready for me to pick up to get my things moved to storage.She was very nice and handle her business very well.
July 31, 2015
We have been storing our household items at Uncle Bob's for a little over a year. We recently had a concern with our storage units. The assistant manager on site worked hard to correct the situation. The District Manager called us to follow up on our concern and to make certain that the problem was corrected to our satisfaction. He respectfully listened and responded by offering us a partial refund on our previous month rent. Uncle Bob's customer service is exemplary. We will continue to use them with confidence and will not hesitate to recommend them.
July 9, 2015
Very professional and courteous.
April 30, 2015
The whole process was very smooth.Thank you.
April 28, 2015
I have had the pleasure of meeting a few of the associates and they were more than what I expected in helping me. Thanks for a great experience.
Las Vegas, NV
January 26, 2015
I have rented two units, several months apart, and both times I had wonderful experience with Nicole. She handled things very efficiently and professionally but I most appreciated her friendly manner! I have had to call Nicole several times with questions and to update my billing info and she has been very helpful to me. What an ideal employee to have when dealing with us - stressed out by moving - so calm and reassuring!
January 23, 2015
The facility was run much better after Uncle Bob bought it
January 2, 2015
Customer Service was outstanding. The associate was very helpful, efficient and patient.
December 29, 2014
I have never used storage previously and chose this location and your company because of the positive online reviews. The staff at the location were genuinely helping me both on the phone with my initial inquiry and in person.
December 2, 2014
You guys ROCK!! My impression of a Self Storage place has been greatly improved...I won't settle for anything less in the future!!
November 25, 2014
The customer service was great and storage space is just the size I need.
November 23, 2014
Excellent service, the use of the truck was a lifesaver! Brillant idea, thank you.
October 6, 2014
Customer service at it's finest! I was greeted promptly and treated very kindly. Cynthia is so sweet and thoroughly explained everything to me. I will refer all my friends and family here.
September 24, 2014
The representative offered a bigger space after inquiring into my belongings. She showed me the space, and allowed me to make the decision without being aggressive. Both representatives were friendly, and very helpful.
September 3, 2014
We are very pleased
August 26, 2014
Feel that my items are safe here.
August 23, 2014
Your Store Manager Cynthia was very helpful and professional.
June 30, 2014
I am pleased with the facility. Very neat and clean. Property always looks great.
June 27, 2014
The agreement on the phone was not available in person and caused a longer wait however the Manager was really helpful and a true joy
April 8, 2014
Temperature in my climate controlled building in the summer is about 80 degrees - it should be at least 77 degrees.
February 28, 2014
Lynette and Nicole are always very pleasant and helpful.
February 23, 2014
the 2 women in the office that greeted and assisted me was wonderful, accommodating...I couldn't have asked for better service
December 18, 2013
Your customer service is Divine. Thank you tremendously.
December 4, 2013
Lynette is very personable and an asset to your organization. Regards, Paula
November 2, 2013
As mentioned in the survey. Your empoyees are always kind and professional. Keep up the good work. I also like the way they are cautious about giving out tennant's secure information. Good job!!!
October 18, 2013
I don't visit my stuff very often but the staff is always helpful when I do.
Missouri City, TX
October 15, 2013
Chris is an Awesome Manager who is always helpful and pleasant. He is a true asset to Uncle Bob's Storage.
October 4, 2013
Kela was very helpful and she had one of the BEST attitudes when it comes ti helping people and doing her job
North Richland Hills, TX
September 18, 2013
I reside in Fort Worth and deal with the folks at Uncle Bob's in Houston only by telephone and through the mail. In every instance where I have had a need to communicate with the staff at Uncle Bob's they have been extremely courteous and helpful. I am totally satisfied with the service provided by Uncle Bob's.
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It