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  • Uncle Bob's Self Storage in Houston

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Pricing & Reservations
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800-242-1715

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Features

  • Climate Controlled Storage
  • Humidity Controlled Storage
  • Climate/Humidity Controlled
  • Free Van or Truck Rental with Storage Rental
  • Boxes & Packing Supplies

Office Hours



Access Hours

5:00 AM to 10:00 PM daily

Note

Closed for Lunch:
1:00pm to 2:00pm, Mon-Sat.

Self Storage in Houston

When heat and humidity are on the rise in Houston, you'll need a place to put your belongings. Uncle Bob's Self Storage offers a convenient solution. Since many homes in Houston don't have basements, a storage unit can help keep your valuables protected and safe. Our facilities offer climate and humidity controlled storage units as well as surveillance cameras. We are located on Jones Road, near Cy-Fair Shopping Plaza and Matzke Park.
Serving the Communities of:

Jersey Village, Cypress, Klein
77065, 77064, 77069

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Reviews

198 Customer Ratings

4.5 out of 5 stars
4.5/5 Average Rating
Staff
 
4.5
Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.4
Recommend
 
4.6

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


42 Customer Reviews

5.0 out of 5 stars

Houston, TX

Nothing, you did great

5.0 out of 5 stars

Houston, TX

wonderful company and the workers are the best.

4.8 out of 5 stars

Houston, TX

you are short in personnel.

5.0 out of 5 stars

Houston, TX

Loved working with Christina. Extremely professional and knowledgeable.

4.3 out of 5 stars

Houston, TX

I was very Please.. storage unite very clean. Christina is a very nice lady.

5.0 out of 5 stars

Houston, TX

I feel that Uncle Bob's is a secure and trusted place in which I can keep my valuables. I stored my artwork there so I wouldn't have to worry about my valued artwork, while I was on vacation, in the event of a break in into our apartment. No break in, but I was worry free and enjoyed the vacation, because of Uncle Bob.

4.5 out of 5 stars

Houston, TX

Great place to store your belongings,friendly staff.

5.0 out of 5 stars

Tomball, TX

Omar answered all my questions and if he didn't know the answer, he called the manager! He was very helpful and friendly. The days we were unloading the trailer, he brought us water! He was awesome!!!

4.5 out of 5 stars

Cypress, TX

The climate controlled units could be a little cooler.

3.9 out of 5 stars

Houston, TX

I have been supporting the military oversea last 2 years and pay my fees upfront by a year but when it was due this April I had called March to let find out about would I be accessed a late fee if I waited till I flew in on April 5th. I came in on Monday the 6th and was charged a $15 late fee as my question was not answered on phone as she asked me to call back as she was with a customer. I called several times and left email address as it was late at night and was flying to Germany next morning. Her excuse is she has no internet to email me. Had I known I would've given my credit card over the phone to avoid fees. I was waiting outside for her to open on 6 April and she unlocked door and walked away instead of opening the door and greeting me with courtesy and respect. She was very stressed but not customers fault.

4.7 out of 5 stars

Cypress, TX

Everyone I spoke with over the phone, Lisa and Christine, and in person Sidebay were kind, helpful, knowledgeable and polite. It was a very pleasant and professional experience.

3.7 out of 5 stars

Cypress, TX

My space is suppose to be air conditioned.last time I was there the ac was not running

5.0 out of 5 stars

Houston, TX

Friendly and very helpful!!!!! VERY professional and caring!

5.0 out of 5 stars

Spring, TX

Great staff. Thank you for keeping my house items safe & sound while our new home was being built.

4.8 out of 5 stars

Cypress, TX

Your company is very well represented at this facility and I appreciate the great service!

5.0 out of 5 stars

Houston, TX

The website is very user friendly and I appreciate that, especially for making my monthly payments.

5.0 out of 5 stars

Houston, TX

Hassel Free

5.0 out of 5 stars

Houston, TX

We were very happy with everything. We "left" because we moved our belongings into our new home and didn't need storage any more.

5.0 out of 5 stars

Cypress, TX

The girl who helped me was very nice and personable. She gave me information on what I needed quickly and seemed to care that I was happy with the space I chose and helped me pick a easy to access location.

5.0 out of 5 stars

Houston, TX

I really enjoy doing business with you.

4.2 out of 5 stars

Houston, TX

A few times it has taken them a while to call me back if I leave a voicemail. Other than that I have no issues.

5.0 out of 5 stars

Cypress, TX

Amanda at my facility is star employee!

4.8 out of 5 stars

Houston, TX

I have nothing to add.

4.5 out of 5 stars

Houston, TX

the 4-wheel dolly can never be found when I need one....

5.0 out of 5 stars

Houston, TX

"The staff is very professional."

4.0 out of 5 stars

Houston, TX

Great staff

4.9 out of 5 stars

Houston, TX

Very pleased with service and facility.

5.0 out of 5 stars

Cypress, TX

Thank you!

5.0 out of 5 stars

Houston, TX

Everything was quick and and easy.

5.0 out of 5 stars

Spring, TX

Our impression was that security was of utmost important at your facility. We felt that our items were safe.

4.9 out of 5 stars

Houston, TX

If in fact I rent a space long term I do not think my rent should change. If from time to time the overall rental price of units must go up to occomidate the economy so be it. But do not impose that increase on your long term customers already renting.

4.0 out of 5 stars

Houston, TX

I was especially pleased at how easy it was to reserve a storage unit and truck free rental on-line for same day, and received a follow-up phone call within an hour of making my reservation.

3.8 out of 5 stars

Cypress, TX

There are so many outside lights out at the Regency Green/Jones Road location it is not safe to go there after dark. There is absolutely no reason for this to happen. Please replace all the burned out lightbulbs. Thanks!

4.8 out of 5 stars

Cypress, TX

Your website sometimes won't let me log in for days and days, claiming maintenance every time I try.

4.5 out of 5 stars

Houston, TX

I have used your facility a number of times and am always satisfied. That's why I keep coming back.

4.4 out of 5 stars

Houston, TX

Amanda was great!

4.8 out of 5 stars

Houston, TX

fast knowledgeable service

4.6 out of 5 stars

Kenedy, TX

I am pleased with the security and cleanliness of your locations. Always a good experience.

5.0 out of 5 stars

Houston, TX

Cynthia at the office for store 296 was the greatest help. She was polite and knowledgeable.

4.8 out of 5 stars

Cypress, TX

Amanda at your Jones Rd. location has taken excellent care of me over the last 4 years I've had storage...second time to rent from Uncle Bobs. Only problem is I live in Austin now and I've been racking up late fees b/c I try to access your system on the 5th of each month and I get message that your system is down. This has happened numerous times and according to Amanda is a glitch in system since one of my units is auto pay and the other is not. I have saved the screen shot to prove the error on the site and would like the last 2 late fees refunded which includes today's payment. Sincerely, Jon

5.0 out of 5 stars

Dallas, TX

You should clone Amanda; she is great!

5.0 out of 5 stars

Houston, TX

It was an absolute pleasure to feel welcomed by Amanda and Cynthia. These young ladies took a very altruistic approach in helping me. You wouldn't know they were there for any other reason other than to serve their customers. Please do whatever you need to do to keep them. They are truly an asset to your company.


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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