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Uncle Bob's Self Storage Reviews

- (713) 862-8200

Average Ratings

4.1 out of 5 stars
(4.1) 64 Ratings
Helpful/Friendly Staff
 
4.3
Appearance/Cleanliness
 
4.3
Expectations
 
3.8
Satisfaction
 
4.0
Likely to Recommend
 
4.0

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(10 Reviews)
4.5 out of 5 stars

By

Houston, TX

It is better than before you became the owner.

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
4.0
4.5 out of 5 stars

By

Houston, TX

Location is great, people were nice. To pricey for a 10x15.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
4.0
4.6 out of 5 stars

By

Houston, TX

Nice storage unit and I like that it's on the first floor and climate controlled. Price was higher than I'd expected.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
3.5 out of 5 stars

By

Houston, TX

Elevators are often very dirty. Not enough dollies. Parking areas should be clearly designated. People park against the fence and against the building and leave their cars/trucks while they go into storage. You can't get your car/truck through to exit.

Staff
 
4.0
Cleanliness
 
3.3
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
3.0
3.5 out of 5 stars

By

Houston, TX

Frequently there is the same trash in the hallways for weeks, and the elevator smells really bad. Either put trash cans out or patrol the halls more often!

Staff
 
4.0
Cleanliness
 
2.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
3.0
3.8 out of 5 stars

By

,

Please send out monthly payment reminders before auto-pay is deducted.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
3.8 out of 5 stars

By

Houston, TX

There are not enough carts for use in hauling items in and out of the storage units. Sometimes there are no othere cars at the facility and still there are no carts by the elevator.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Houston, TX

good rate; available space; friendly service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Marcos, TX

Your associate at this store was definitely your strongest asset. She was so nice and helpful and friendly which made the entire experience less stressful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Houston, TX

none all good. Only Suggestion if simpler way of getting in and out of the gate vs me remembering a 10digit code to punch in everytime to drive in.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0

I appreciate the clean storage environment when I check in on my valuables and the courteous ...

Lois, Missouri City, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.