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Uncle Bob's Self Storage Reviews

- (713) 937-7867

Average Ratings

4.4 out of 5 stars
(4.4) 83 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.5
Expectations
 
4.3
Satisfaction
 
4.4
Likely to Recommend
 
4.5

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(12 Reviews)
4.7 out of 5 stars

By

Houston, TX

I accidentally left my unit not completely lock and I was notified immediately . It was nice that the staff make sure everything. Is secured . For that I'm. Grateful

Staff
 
4.2
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Houston, TX

The service was excellent.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

The people who are running the place are really very nice, so friendly and pleasent

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

I love the fact that the carts are left unlocked. Everyone seems to be considerate to put them back when finished. It is a great addition to our experience!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Houston, TX

Great Company....

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Houston, TX

Please run the fans on warm days, it helps to keep the upper floors cooler.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

We love the convenience of uncle Bobs Storage and price..good job.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Diana is always so attentive and helpful, one of the reasons we continue to bring our business here.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Galeston, TX

No. We were a 7 year customer. Thanks for your service.

Staff
 
4.3
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

I have had a space here for over 9 years. I do not get in very often, but when I went in this afternoon I noticed some very nice changes. More security coverage and I had not been aware that I could pay online. The only thing I could think of that would be better would be to clean some of my "stuff" out and pay less each month.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Diana is a professional yet, very attentive to my needs and answered all of my concerns with knowledgeable and sincere responses. I am very pleased that I chose Uncle Bob's location, it's further than I thought but Diana and the up keep of the facility made it worth the trip.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Houston, TX

Great staff, wish the spaces were a little less expensive, but overall I'm a very satisfied customer.

Staff
 
4.5
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
4.0

I appreciate the clean storage environment when I check in on my valuables and the courteous ...

Lois, Missouri City, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.