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Uncle Bob's Self Storage Reviews

- (713) 983-6222

Average Ratings

4.3 out of 5 stars
(4.3) 70 Ratings
Helpful/Friendly Staff
 
4.3
Appearance/Cleanliness
 
4.6
Expectations
 
4.0
Satisfaction
 
4.2
Likely to Recommend
 
4.3

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(14 Reviews)
5.0 out of 5 stars

By

Houston, TX

They were courteous and attentive.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Houston, TX

I have truly been satisfied with my experience with this storage facility. I have already recommended and will recommend in the future Uncle Bob's to others who need storage space and want a company that provides very reasonable pricing, good customer service, and a facility that is trustworthy and clean and well kept in all aspects.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Houston, TX

There was an incident recently where a close by unit was broken into. The lady that runs the facility called us to come check to make sure our unit was not disturbed. I found that very comforting to know that they were concerned enough to call. We usually go to our unit on weekends or later in the evening so we very seldom see an attendant, but when we have called they are prompt to answer our questions. Overall very please with how the facility is operated. Like the security.

Staff
 
4.5
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Houston, TX

I genuinely have been impressed and pleased with Uncle Bobs!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

No, I am completely satisfied.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Keep up the good work. Thank you!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Hou, TX

Since renting the storage space, I do not need to go into the office very often. I usually go to the facility in the evenings after the office is close or on the weekend evening. However, I am totally satisfied with the cleanliness of the facility and the security.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Houston, TX

Uncle Bob's is safe, clean, convenient. I've rented the space since 1999.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

I have another storage unit at another Uncle Bob's, so I was fairly accustomed to the processes. Ken did a very good job of finding the unit I needed and walking me through the site visit and all the paperwork. He also offered some advice that has saved me time and costs. He is a real positive asset to your organization.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.9 out of 5 stars

By

Houston, TX

Your insurance requirement was the only negative.

Staff
 
3.7
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Houston, TX

Way to go guys And thank for every thing You are the bast of the bast

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

I feel that Julie does an excellent job and is dedicated to her customers. She is a pleasure to work with!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Houston, TX

helpful and friendly

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.5 out of 5 stars

By

Houston, TX

Overall service was good and I appreciate your help

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0

I appreciate the clean storage environment when I check in on my valuables and the courteous ...

Lois, Missouri City, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.