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Uncle Bob's Self Storage Reviews

- (281) 550-6683

Average Ratings

4.9 out of 5 stars
(4.9) 99 Ratings
Helpful/Friendly Staff
 
4.9
Appearance/Cleanliness
 
4.9
Expectations
 
4.7
Satisfaction
 
4.9
Likely to Recommend
 
5.0

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Houston, TX

might be back later

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

San Antonio, TX

Everything was wonderful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Know customers by name and very helpful even when they don't have to be.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

I wish there were more hall light outside my 10 x 20 unit. -#215 it is dark. Also, sometimes the interior is very warm...doesn't feel air-conditioned.. I wish the locked up push cart were more easiky accessable. And the price is high, been raised on me a few times. Otherwise, am totally happy.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
2.7 out of 5 stars

By

Houston, TX

Too Expensive

Staff
 
3.0
Cleanliness
 
2.7
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
2.0
5.0 out of 5 stars

By

Houston, TX

The staff were the best...very friendly. Stayed after hours so I could sign up for a unit at the last minute on moving day. They were amazing. They also called when something was left outside the unit and the again when they saw us moving out.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Everyone that I dealt with was extremely helpful and went above and beyond every time that I came in. It was a great experience and I will definitely be doing business with Uncle Bob's again :)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Terri and Bob are great! I'm a 1st time "renter" and they were very patient with me and all my qustions. The only thing they didn't help me with was moving my stuf!! Recommend this place 100%

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Katy, TX

The customer service I received was excellent

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Tomball, TX

The Manger is wonderful! Very Friendly and beyond helpful. I have recommend the Copperfield location to everyone I know.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Very happy with the service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

I was very happy with the way I was treated at Uncle Bob's. Bob and Theresa were always freindly and very helpful whenever needed. It was a pleasure using Unlce Bob's!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

I have had units at other storage facilities in the past but yours absolutely stands far above the others. The property and unit are so clean and well maintained and the staff so nice; I feel I could just drop by to have coffee and a chat and would be warmly received.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Service was great; the facility is really nice; it is everything I want in a storage place.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Terrie was absolutely fantastic. I would recommend this storage facility to anyone.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Having worked in the self-storage business, I understand the demands and expectations that customers have, and how difficult it can be meeting those demands on a consistent basis. Both Terry and Bob are consistent in their attitude, responsiveness and knowledge. I wouldn't store anywhere else unless forced by unforeseen circumstances, like a job change or this location closed.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Conroe, TX

Terri and Bob are great at the HWy 6 North location

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

excellent service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Great property, wonderful staff, and reasonable price. I am treated as a good friend, not just another customer.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

BOB & HIS WIFE ARE GREAT...

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Humble, TX

Everything was explained to me and all of my questions were answered. I would like to see a Mechanical Code Lock put on the Restroom door so it wood be available after hours.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cypress, TX

We have usually been thrilled with the service at this storage business, but are so appreciative of the owners and service at Uncle Bob's since these folks have been there. Absolutely wonderful, professional, courteous and a great sense of humor and personal touch. Very nice to have our belongings safe at this facility under this management. Thank you for all you do.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Katy, TX

terri and bob are very knowledgeable and very helpful. great employees

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montgomery, TX

Your staff was absolutely wonderful -- always happy and helpful. Your facilities were kept clean and tidy by your staff. We never had any problems and would recommend them to our friends and family.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Bob treated us like family and was very accomodating!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I appreciate the clean storage environment when I check in on my valuables and the courteous ...

Lois, Missouri City, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.