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Uncle Bob's Self Storage Reviews

- (281) 807-6200

Average Ratings

4.5 out of 5 stars
(4.5) 157 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.4
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Houston, TX

I have always had a wonderful experience with you guys!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.4 out of 5 stars

By

houston, TX

I was not wowed by anything. as far as price, it wasn't a cheaper price. I just needed a place that was open 24/7

Staff
 
4.2
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
3.0
4.0 out of 5 stars

By

Reno, NV

Very appreciate of the service and website.

Staff
 
4.0
Cleanliness
 
3.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TE

I worked with two persons. Both were professional and attentive in what I required and proffered suggestions. Very good experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Service was excellent. Storage unit was clean. Very satisfied with this storage facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

The counter experts are very friendly and helpful. I am very pleased with the service I receive each month.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

I have never had a storage company that would care about the tenant's opinion. My experience withyour company has changed my perspective. Thank you and keep the great work.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

i like the place its great

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Love uncle bobs i feel that my things are safe and people are very nice

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Great Job!!! I've recommended several people to Uncle Bob's Storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Spring, TX

Nice facility

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Houston, TX

Good service and a nice place to store with.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Houston, TX

We are actually looking for an alternative - rent is too high. Was much less when we started......the facility is great and convenient, just too expensive.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

I like the service and hospitality. The office very nice and clean.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

STORAGE LOCATION #282 HAS GREAT CUSTOMER SERVICE.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.7 out of 5 stars

By

Stafford, TX

I wish they would reopen the back gate. The back gate is a large reason why I chose this facility in the first place. The front gate is difficult to access from Jones Rd. north bound, and is much further from my unit.

Staff
 
3.2
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
3.0
4.2 out of 5 stars

By

Houston, TX

The office personnel called me to informed me that my storage area was not fully lock when I put some stuff the previous day and I'm very appreciative and grateful for that unexpected phone call.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.0 out of 5 stars

By

Houston, TX

I did have power in my storage for more than a mouth.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
4.0
5.0 out of 5 stars

By

Houston, TX

Staff was friendly and always willing to help. Facility always looked clean.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

The truck we reserved to move our items was not returned in time; so the associate found a truck for us to use at another Uncle Bob's facility near by; so we were still able to move.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

I appreciate the staff at Bob's storage who always went the extra mile to assist me. Thank you for always being so courteous and displaying professional attitude. God's blessings to all of you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

I have recommended your services and now have (2) two long term climate control units at this location. Thank you!

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

GREAT JOB!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Your rep, Rick, was great. In fact, we decided to rent from Uncle Bob's mostly because of Rick

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Good customer service! Clean, well kept storage units.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I appreciate the clean storage environment when I check in on my valuables and the courteous ...

Lois, Missouri City, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.