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Uncle Bob's Self Storage Reviews

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Average Ratings

0 out of 5 stars
(0) Ratings
Helpful/Friendly Staff
 
Appearance/Cleanliness
 
Expectations
 
Satisfaction
 
Likely to Recommend
 

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(14 Reviews)
5.0 out of 5 stars

By

Houston, TX

Company should accept PayPal as form of payment....bill pay.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Quick and Easy process. Overcame obstacle of me not having proof of my homeowners insurance, by having it faxed to the facility. Very happy individual.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Absolutely terrific customer service. Made the process very easy and simple to understand. We had a lot more stuff than anticipated and he was able to upgrade us to a bigger space with no issue at all. Have recommended friends to the storage space because of the great customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

The guy at the front desk was so cordial and friendly always having a smile on his face. His professionalism is definitely an asset to Uncle Bobs storage. I really appreciate the service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

The Woodlands, TX

Very professional and thorough personnel, who were also polite and friendly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

I just want to thank John and entire team for always being there for me. Thank you John.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Every location I have gone in the staff are friendly and very informative. I am very,very pleased with the service I receive. Thank you for great employees. They are always so professional.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

really reasonable...especially compared to other storage companies

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Houston, TX

is there somewhere we can notify property manager of issues, like fire extinguisher box being broken and fire extinguisher missing?

Staff
 
4.3
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

excellennnntttt

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Woodlands, TX

Your staff has been fantastic!! We decided to continue using Uncle Bob's, since we were so happy with your staff when we had the larger unit!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

JOHN IS SO SWEET AND SO HELPFUL. HE'S VERY PATIENT AND HE DOESN'T COMPLAIN EVEN WHEN HE HAS A HECKED DAY. HE'S ALWAYS SMILING.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Magnolia, TX

Thanks for helping me with resetting my codes

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Houston, TX

Your staff at the Kuykendahl rd store went the extra mile for me

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I appreciate the clean storage environment when I check in on my valuables and the courteous ...

Lois, Missouri City, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.