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Uncle Bob's Self Storage Reviews

- (954) 920-8886

Average Ratings

4.5 out of 5 stars
(4.5) 77 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.3
Likely to Recommend
 
4.5

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(18 Reviews)
4.8 out of 5 stars

By

Parkland, FL

Alex was great. He understood just want I wanted, held my space for me, showed me around and offed me the truck for moving at no cost.

Staff
 
4.7
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.4 out of 5 stars

By

St. Louis, MO

When Alicia Service was in charge of the property where we maintain our locker, everything was perfect. She went above and beyond. Now that she is only at the property one day each week, we have encountered problems with deliveries. There shouldn't be an appreciable drop-off depending on who is minding the store.

Staff
 
3.7
Cleanliness
 
3.3
Expectations
 
4.0
Satisfaction
 
3.0
Recommend
 
3.0
5.0 out of 5 stars

By

Hollywood, FL

Customer Service Excellent

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hollywood, FL

Keep it up

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.2 out of 5 stars

By

Lehigh Acres, FL

Uncle Bob's Website if frustrating! I was set up as auto-pay and it stopped by itself. Now I ended up with late fees because it just quit. The location need to work on lights out. It takes much too long to fix.

Staff
 
3.7
Cleanliness
 
3.3
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
3.0
5.0 out of 5 stars

By

Hollywood, FL

I am very pleased with your service and facilities! I'm very glad I chose your company! I did so to honor my own wonderful late Uncle Bob!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.8 out of 5 stars

By

Hollywood, FL

Sign up & moved @ uncle bob, but 1 week later I got a much better offer by another storage facility offering same price for double storage 10 x 20 Considering moving within next month if you don t match offer

Staff
 
3.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
3.0
Recommend
 
4.0
4.2 out of 5 stars

By

Hollywood, FL

Many times the front office was closed on a break when I need to drop in for a payment or to purchase more boxes and I found that inconvenient.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hollywood, FL

Excellent storage facilities

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Hollywood, FL

keep up the good work

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.5 out of 5 stars

By

Hallandale Beach, FL

The only thing was about the walls like there not close completely until ceiling my motorcycle was all the time cover with dust from other storage

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Port St. Lucie, FL

Doing a gd job.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hollywood, FL

Your survey needs to have a N/A chose for answers.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Hollywood, FL

good service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ft. Lauderdale, FL

Everyone was very helpful and friendly. I work for the government and tried to recruit some of the people working at that location (esp. site manager) as it takes a lot to impress me when it comes to great customer service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

West Palm Beach, FL

Prices could have been a bit more reasonable, but service was always excellent. When advising the Manager that I was vacating my unit, she was very accommodating and assisted in every way. Even on the day of moving, she went out of her way to make sure the movers and I were able to get the truck in and out without any issues. Great staff!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hollywood, FL

I am very happy with the customer service I receive, and have a good rapport with the staff!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Hollywood, FL

Chad was absolutely attentive, helpful and polite. He provides a level of personalized customer service almost nonexistent now-a-days.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.