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Uncle Bob's Self Storage Reviews

- (636) 376-0483

Average Ratings

4.5 out of 5 stars
(4.5) 131 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(22 Reviews)
5.0 out of 5 stars

By

Webster Groves, MO

Extremely professional an courteous! Unit and surrounding areas very neat and clean. A very pleasant experience. Thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Maplewood, MO

Very clean and easy to use. Very friendly service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

House Springs, MO

I picked Uncle Bob's as my first choice to ever rent a unit. I was extremely pleased and will never go anywhere else should I need to rent again. Very nice rental space ....clean and professional! Uncle Bob's rocked it you are the cadillac of rental space!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

House Springs, MO

Nice, clean pro

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fenton, MO

It was very easy to set things up and moving in was a breeze with elevator and moving carts

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fenton, MO

associate answered all questions before I had to ask them. recommended some of your products that we needed and not In a pushy manner like so many others do. Your manager of our site should get a raise.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fenton, MO

The girls in the office are great

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ann Arbor, MI

Staff always ready to help.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

High Ridge, MO

Jennifer goes out of her way to help anyone and has answered all my questipns when i needed to know anything. I am sorry to be moving out soon but id i need atorage for anything in the future, i will be checking back with Uncle Bob's for sure!! Thanks!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Imperial, MO

Grreat Service! Thank YOU

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Fenton, MO

Ventilation system is very good. It always smells fresh.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Fenton, MO

Sometimes it is hard to find a cart, but otherwise a very nice place.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pacific, MO

Your staff is EXCELLENT!!!! We love the facilities and the pricing is very reasonable.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Imperial, MO

Amazing place and experience!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Louis, MO

Treated very good. Would recommend your business to friends and family.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dittmer, MO

I really appreciate the bill due reminders!!! The gals at High Ridge are awesome.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Valley Park, MO

Thanks for the new carts at my storage unit

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
3.9 out of 5 stars

By

Arnold, MO

The property was maintained well however the cleanliness of the elevators was disburbing at times. In addition, our only other concern was the lack of carts...we felt that as large as the facility was, you could afford to supply at least 10 carts. It appeared this facility only had 3 - so if you went on a Saturday they were obviously taken and we actually had to manually carry furniture/items to our unit on 2 different occasions.

Staff
 
4.0
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.9 out of 5 stars

By

High Ridge, MO

I really liked the controlled temp. And as with everyone, would like lesser prices.

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Fenton, MO

I worked mostly with Michelle the Associate Manager, but once with the Store Manager Jennifer. Both were incredibly helpful and understanding. Because of their professionalism and assistance under tough circumstances. I helped a friend out of an abusive relationship, moved all her things into storage at Uncle Bob's, put her up into a motel for two weeks, and then helped her move into the first home of her own. This Never would have happened without Uncle Bob's. I will Highly recommend your company, and specifically the High Ridge, MO location where Michelle and Jennifer work. And should I ever need offsite storage for myself, that's where I'm going.

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

FENTON, MO

The staff was very courteous, friendly and helpful.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Fenton, MO

Not, really I am pretty well satisfied with your facility and your employees.

Staff
 
4.2
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0

My experiences with this company have been nothing other than exceptional. I do not get to say ...

Billy, Saint Louis, MO

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.