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  • Uncle Bob's Self Storage in Hicksville

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800-242-1715

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Features

  • Climate Controlled Storage
  • Free Van or Truck Rental with Storage Rental
  • Boxes & Packing Supplies

Office Hours



Access Hours

Limited to Office Hours daily

Note

Self Storage in Hicksville

Hicksville is home to the "Piano Man" himself, Billy Joel. But you don't need to be a "Big Shot" to find somewhere to keep your possessions -- musical or otherwise. At Uncle Bob's Self Storage on West John Street, you can drive right up to some of the storage units, even in a 40-foot truck. Many units offer climate control for constant temperatures all year-round, and all are protected by security cameras and an entry-code gate. Find us between the LIRR station and the Broadway Mall.
Serving the Communities of:

Jericho, Muttontown, and New Cassel
11753, 11590, 11714

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Reviews

342 Customer Ratings

4.7 out of 5 stars
4.7/5 Average Rating
Staff
 
4.7
Cleanliness
 
4.8
Expectations
 
4.5
Satisfaction
 
4.7
Recommend
 
4.7

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


70 Customer Reviews

5.0 out of 5 stars

Westbury, NY

Always friendly when we walk in and always greeted with a wave. Always courteous and professional when we call and have questions

5.0 out of 5 stars

New York, NY

We didn't close our account, just moved to a larger room!

5.0 out of 5 stars

Levittown, NY

Great customer service

5.0 out of 5 stars

Westbury, NY

Besides the great price, the ability to rent a truck, at a very reasonable price, for move in day was a real bonus.

5.0 out of 5 stars

Levittown, NY

I was very pleased when I left. I felt well informed and comfortable. I know that my belonging are safe and secure.

5.0 out of 5 stars

Levittown, NY

Service was great exceeded my expectations

5.0 out of 5 stars

Bellmore, NY

great job

5.0 out of 5 stars

East Norwich, NY

We are extremely impressed all around and already have recommended 2 other friends who have opened up storage spaces with you and are also very happy.

5.0 out of 5 stars

Great Neck, NY

Do you plan on opening any locations in the Great Neck NY area? That is where our main office is now located and would be easier if we needed to retrieve files closer to the office. Otherwise Bob's is great!!!!

5.0 out of 5 stars

Amityville, NY

I was greatly impressed with the courteous and professional manner in which we were treated.Your representatives were knowledgeable about the company and the benefits in choosing them.

4.8 out of 5 stars

Plainview, NY

Proffessionaly run,keep up the goodj. Job

5.0 out of 5 stars

Hicksville, NY

Every staff member that works there (Hicksville) is wonderful! They always take the time to greet me and they help me with anything I need. In my opinion, they go above and beyond.

5.0 out of 5 stars

Las Vegas, NV

Uncle Bob's staff, especially Angie, the Manager, makes me feel like family. I fully trust her with my possessions. I live 3ooo miles away and I never have a worry. I enjoy doing business at Uncle Bob's Self Storage.

4.8 out of 5 stars

Westbury, NY

no complaints other than I wish your weekend hours were longer.. they are not at all open long enough on weekends

5.0 out of 5 stars

Hicksville, NY

Moving to Florida in July and will definitely use Uncle Bob's if there are any in the Pensacola area

5.0 out of 5 stars

Wantagh, NY

Everything was great, we had a great 10 year plus. We were customers when it was Westy. However, we finally made room in our house to store our remaining stuff so we had to finally vacate.

5.0 out of 5 stars

Bellmore, NY

Staff was excellent, helpful and courteous. Angie was great

5.0 out of 5 stars

S. Plainfield, NJ

Your associates made what could have been a very unpleasant experience a much more manageable job. Thank you for all your assistance.

5.0 out of 5 stars

Hicksville, NY

overall happy but would like if the price stays the same for a bit and not jacked up. I've been with you guys almost 10 years now

5.0 out of 5 stars

Jericho, NY

I've only been a customer of Uncle Bob's for a few months and I have to say I love it. Not only are the facilities wonderful, but the people running the location in Hicksville and working in the office have been wonderful too. Angie whom I met when I first moved in has been superhelpful. She took the time to understand what I wanted as a customer and went out of her way to make sure I was happy even showing me multiple units more than one time until I was satisfied with the one I selected. She also went out of her way to make sure I was able to empty my things from the car when one of the automatic doors to the building wasn't working. On that note, I can say whenever something like a door wasn't working, it was fixed relatively quickly. The other staff members Sabrina and Eric were also helpful. Eric saw that I was emptying my rented van by myself that day and he jumped in and pushed the rest of my boxes closer to the end of the van, so I didn't have to jump in myself. Sabr

4.8 out of 5 stars

Hicksville, NY

Need after hours access.

4.4 out of 5 stars

New York, NY

Unfortunately, I had the experience of being stuck in the elevator my first time in the facility! It was not a pleasant welcome when someone is going through a stressful time of moving, etc. This had nothing to do with the staff's concern and quickness in getting assistance. I was given a $50 credit for my inconconvinience; in retrospect, it should have been more as a good business decision.

4.6 out of 5 stars

New York, NY

Yes, My Pay periods at work changed and now I have to pay later in the month. Your system doesn't allow changes to first of the month payment policy. This is causing me extra expense even tho I pay regularly within the month. Other companies allow payment date changes and I would think you would make this available.

1.4 out of 5 stars

Naples, FL

I own a Moving Company and have clients that stored with Westys at this location for the past 5years. Since it has become Uncle Bobs I have moved all my clients out. The staff is completely unwilling to be accommodating in any way. The staff is very vocal about how they hate Uncle Bobs and the "Corporate atmosphere" causes them to act the way they do. Also, the staff is only concerned with being able to lock their doors 15minutes before the closing time. I do not feel the staff was completely at fault. This company is a far different company than Westys.

5.0 out of 5 stars

Farmingdale, NY

All the assoc's i dealt with were great and very happy, and always greeted me with a smile and a wave.

5.0 out of 5 stars

Manhasset, NY

The staff at the Hicksville storage were terrific , especially the manager Karen

5.0 out of 5 stars

New York, NY

Karen is the best

4.8 out of 5 stars

Westbury, NY

Everything is great...nothing to improve on

5.0 out of 5 stars

Bellevue, WA

everything is always great

5.0 out of 5 stars

Flushing, NY

Continue to keep everything operating smoothly as you have done.

5.0 out of 5 stars

Baldwin, NY

No. I am completely satisfied. Thank you.

5.0 out of 5 stars

Henderson, NC

Price went up a a few times but it was a great facility .

5.0 out of 5 stars

Hicksville, NY

I just think the closing time it is a problem. Would be ideally access to the facility using the entrance personal code at least until 8:00 pm, because my work also is closing at 6:00 pm.

5.0 out of 5 stars

Jericho, NY

Courteous.efficient, respectful, patient. Facility was very clean and bright.

5.0 out of 5 stars

Forest Hills, NY

Everything went better than expected

5.0 out of 5 stars

Hicksville, NY

the space and price

5.0 out of 5 stars

Hicksville, NY

Everything regarding the experience was great. From scheduling a move in date online (at my own leisure to match my schedule) to receiving a storage unit at a great and affordable price in a well lit, very clean environment.

4.8 out of 5 stars

Carle Place, NY

My location was previously a Westys Self Storage facility which had a large American flag proudly displayed in the lobby. Unfortunately, the flag was removed or not replaced when Bobs took over.

4.8 out of 5 stars

Plainview, NY

We used to belong to Westy's, but Uncle Bob's took over the space. Then we left after for a whole le because we made room in our house for our things. Now we our back and the people and the place have not changed! It is all good!

5.0 out of 5 stars

New York, NY

The young lady who helped me was exceptional.

4.8 out of 5 stars

Westbury, NY

all expectations were met. Representative was courteous and showed that she was knowledgeable in her area of professional expertice

4.2 out of 5 stars

Westbury, NY

I've had a storage for the past 15 years in Georgia. I am familar with Bobs storages there. This particular one in Hicksville is very nicely situated, clean and has accomodations that I am very pleased with concerning putting in and taking items out of my storage. I am well pleased.

4.7 out of 5 stars

Melville, NY

The staff is great - Andrea and Karen are very attentive to customer needs.

5.0 out of 5 stars

Brooklyn, NY

The facility is extremly tidy, well organized and overall very pleasant. Speaking of pleasant, the women in the office-Andrea, Angie, Sabrina and Karen have been warm, considerate, helpful and welcoming. My job involves me being in the unit at least once per day, I am thankful that the experience is not only bearable, but something I look forward to.

5.0 out of 5 stars

Hicksville, NY

Angela was very freindly and helpful explaining as we went. the process was faster than I thought it would be. The storage unit looked like it was brand new.

5.0 out of 5 stars

Glen Cove, NY

Service was friendly and super knowledgable , the unit and entire building is spotless. I am confident in my belongings being there.

5.0 out of 5 stars

Great Neck, NY

I would like better prices, that is my only comment. Other than that you are terrific.

5.0 out of 5 stars

Levittown, NY

great experience

4.8 out of 5 stars

Mineola, NY

Never seen such a clean facility with ease to get to storage space.

5.0 out of 5 stars

Brooklyn, NY

Store #439 - Prior to Uncle Bob's, my facility was known as Westy's. It was great then (since July 2004) and continued under the management of Uncle Bob's. I would like to take this opportunity to thank Karen for her excellent service. She was always attentive and helpful. Any questions that I had regarding payments, address changes, etc., she always made the service me with care. Even when it was time end the use of my storage space (finally after 10 years), we sat down and she explained to me the process. Simple and seamless. Thank you Uncle Bob's!!!

5.0 out of 5 stars

Jericho, NY

Extremely satisfied. Wedid not leave wwe upgraded to a bigger unit.

5.0 out of 5 stars

East Meadow, NY

this was my first experience using a storage facility and uncle bob was top notch. I would not think twice for recommending or using them again.

5.0 out of 5 stars

Jericho, NY

The ladies who helped me were great. They made me feel totally at ease, and was very patient with me.

4.4 out of 5 stars

Westbury, NY

I would like your hours to be longer.

5.0 out of 5 stars

Garden, NY

All of the staff at the Hicksville location are incredible. So very nice. It is an absolute joy going there. Always helpful, informative and pleasant. The storage facilty is great but the staff are amazing.

4.9 out of 5 stars

Hichsville, NY

The personnel at the hicksville location went out of there way to help and made it very easy to do business with .

5.0 out of 5 stars

Glen Cove, NY

All the of preceding questions were answered accurately. The service was fantastic, the employees extremely welcoming and friendly, and no surprises. THANK YOU!!

4.8 out of 5 stars

Brooklyn, NY

I had been a Westy's customer for 6 years or so, so I was a bit concerned when ownership was transferred to Uncle Bob's. However, I am completely satisfied that the high quality of service has been maintained. As I noted in the questionnaire, I will continue to use Uncle Bob's services and would highly recommend the facility to anyone.

5.0 out of 5 stars

Yonkers, NY

I was afraid that when the company changed from Westy's to Uncle Bob that there would be a decline in quality of service and maintenance of the facility, but I was pleasantly surprised to see that your service and attention to detail is excellent. Keep up the good work. I would absolutely recommend Uncle Bob's

5.0 out of 5 stars

East Meadow, NY

They were Awesome. Andrea and Samantha were top notch!

4.4 out of 5 stars

Hicksville, NY

The facility's hours were not very convenient. I would have loved to seen the hours expanded. Also, the transition from Westy to Uncle Bob's was seamless, so thank you.

5.0 out of 5 stars

Memphis, TN

Karen you manager is so nice and helpful. The storage company uncle bobs is better operated and run than your competion.

5.0 out of 5 stars

Bayside, NY

I never had a storage unit before, and was pleasantly surprised at the facility and friendly and informative experience.

5.0 out of 5 stars

Mineola, NY

great staff and product--keep up the good work!

5.0 out of 5 stars

Old Westbury, NY

Better than the previous owner Westys

5.0 out of 5 stars

Hicksville, NY

Did not try to hard sell the space but gave us strong reasons, why we should rent there. Glad we decided to come to you!

4.8 out of 5 stars

hicksville, NY

Excellent service..

5.0 out of 5 stars

Jericho, NY

Keep up the good work

5.0 out of 5 stars

Westbury, NY

I did notice that the storage carts are a bit lighter than the Westy carts - I hope they hold up. I was glad to see more garment carrier racks.

5.0 out of 5 stars

Hicksville, NY

We're very happy with Uncle Bob's Storage!


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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