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  • Uncle Bob's Self Storage near Henrico, VA

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Customer Reviews


 
(5.0 out of 5)

The staff was extremely helpful and polite. The team went out of their way to..are our move in and out of the unit as painless as possible.

Joe from Midlothian, VA
July 23, 2014

 
(5.0 out of 5)

Everyone was always courteous. I never had a problem with anyone calling me for payment. I was very relaxed and confident that my storage items were safe. I have been using storage units since 1990. This is the best, that is why I came back and will always return when I need to. We moved around quite a bit. Thank you sooo much Uncle Bob. I will continue to recommend your storage.

Angela from Virginia Beach, VA
January 30, 2014

 
(4.3 out of 5)

Everything was wonderful as I noted in the questions. The only thing was when I came to start loading up my locker I noticed the glass on the door of the temp-controlled areas was cracked. Not sure what happened there but it wasn't like that when I originally took the tour. Otherwise it's all good.

Pamela from Richmond, VA
July 25, 2014

 
(4.8 out of 5)

my password word had expired and bryant was big help. thank you so very much.

Kelly from Richmond, VA
July 21, 2014

 
(5.0 out of 5)

I have used uncle bob before. Very pleasant and professional staff.

Cheryl from Northe Chesterfield, VA
June 27, 2014

 
(4.6 out of 5)

Associates exhibited a consistently positive Attitude toward helping customers.

Jerry from Midlothian, VA
June 25, 2014

 
(4.9 out of 5)

He covered everything I needed to know and I did not have to ask questions about anything.

Keyarna from Richmond, VA
May 30, 2014

 
(5.0 out of 5)

Very nice and helpful employees. The property was well kept and I felt safe any time I visited the unit. I would recommend your facility and would use it again myself.

Jan from 23114, VA
May 24, 2014

 
(5.0 out of 5)

The associate who assisted us was so nice and eager to help us. She is definitely an asset to your company, and I look forward to seeing her every time I need to go into your office. She is a very pleasant and positive person, and should could not have been more helpful to us.

Paul from Chesterfield, VA
May 19, 2014

 
(5.0 out of 5)

Everything went fine. The only question I have is that before I presented proof of my own insurance the charge for your insurance was pro-rated. When I proved my insurance, there was no pro-rated refund arranged. The ruling was that I would be insured under your policy until the end of the month with no refund. That sounds unfair to me.

Peter from Chesterfield, VA
May 18, 2014
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