55 Ratings & 9 Reviews
We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
August 25, 2014
Shondra was very helpful and understanding of my need for a storage to put my parents things in bc my mother has cancer she even put a storage on hold for me
August 24, 2014
You had an excellent representative that worked in the Oak Grove, Mississippi location that worked with me on moving stuff in a very difficult situation. I was happy to have been a customer of Uncle Bob's and will recommend them to everyone I know.
July 23, 2014
Nice temperature controlled building. Our fluorescent light overhead was not in use, but other than that, good experience with Uncle Bobs!
March 1, 2014
When I called to rent a storage space, I was told there was one space available outside. I went to pay & put a lock on my unit & was very disappointed. It was 2 units converted into 1 with a concrete beam in the middle. My items wouldn't fit so I had to spend more money to get a climate controlled unit. Once I got the new unit, the automatic doors which are supposed to be locked & accessed with a code were broken & remained open for a few weeks. Since then, I haven't had any problems. Everyone is very pleasant when I call to make a payment.
March 1, 2014
Yes I'm a little concerned went by there 2-28 and gates were left wide open came by there again 3-1 gates were wide open again I thought that's why we had pin numbers to get in because gates would be closed to keep people out and from breaking into storage units so that's something that needs looking into because that worries me.
January 16, 2014
Great service! I stopped by to get quotes before the store open and the manager helped me. Afterwards I went to pay my bill on a rainy day and the assistant manager came outside with an umbrella and walk me into the store and back to my truck. Thanks!
November 18, 2013
My storage unit is located in Hattiesburg, MS off of Oak Grove Road. The staff is phenomenal. I love each time I call to speak with them. Especially Ms. Rose & Mr. George. Keep up the great work and we will definitively recommend this storage facility.
September 30, 2013
Everything was as it should be
August 20, 2013
Thanks for the services you provide.
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