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Uncle Bob's Self Storage Reviews

- (717) 558-8436

Average Ratings

4.5 out of 5 stars
(4.5) 78 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.6
Expectations
 
4.2
Satisfaction
 
4.4
Likely to Recommend
 
4.5

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(15 Reviews)
5.0 out of 5 stars

By

Harrisburg, PA

Staff member suggested better use of space, was very helpful and pleasant.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Harrisburg, PA

the lady who works there is very nice and very helpful

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Auburndale, FL

Uncle Bob's storage met my needs and has great customer service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Harrisburg, PA

Peg was extremely helpful. She's awesome.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Middletown, PA

I was very impressed this winter when I filled out an online survey to report a problem about accessing my unit and then receiving a timely callback to address the issue. Very nice customer service!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.3 out of 5 stars

By

Middletown, PA

The process was straight forward and fairly quick.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Shamokin, PA

The employees were always polite and professional. It was a enjoyable rental with the company. I would use you again when in need.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Harrisburg, PA

Just very helpful and courteous The women in the office were very personal yet professional

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
4.0
5.0 out of 5 stars

By

Steelton, PA

Uncle Bobs is the best self storage there is. I would definitely recommend others to come there. Mrs. Peg was extremely nice and polite and also very helpful. This is my second time with Uncle Bob's. I love the experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Oberlin, PA

At times unable to access unit because of snow accumulation days after a storm.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.7 out of 5 stars

By

Columbus, OH

There should be some type of heating and light for night time, its very cold and we sometimes will afraid that temputure as cold as ot is might damage electranics like big t.v`s. I hope it cold be aranged some how. But we appreciate the services.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Harrisburg, PA

I so appreciate the email forwarding my statement every month - it is a definite prompt for me that the payment is due. And I tend to make a habit of paying soon thereafter receipt of statement. I have a statement to send with payment as well as method of ID. Thanks

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Middletown, PA

Best prices for storage units in the Harrisburg area that I have found and the units are all so clean.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Steelton, PA

Since we were a returning customer the person removed our application fees. She was extremely pleasant. I will definatly refer Uncle Bob's to friends and family.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Selingrove, PA

They were great

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.