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Uncle Bob's Self Storage Reviews

- (228) 539-2121

Average Ratings

4.7 out of 5 stars
(4.7) 84 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Gulfport, MS

This is the best run storage facility I have ever used

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Spring Branch, TX

Associate was very understanding to our need with us coming from out of state. Easy access.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gulfport, MS

Both the women working at this facility were extremely professional and always very helpful. I would recommend this business without hesitation.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gaylord, MI

Moving from across the country is very stressful and I was given the best help I could have asked for. I was so stressed and the workers took time to explain everything to me and made me laugh. I need that!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ocean Springs, MS

Uncle Bob's is a great place with great customer service! Thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Gulfport, MS

The associates are wonderful!!! I was a bit taken back that the second unit I secured was more than the first one??? The store is in a great location and it very nice, but other storage units are so much cheaper. If you can not adjust the price on the second unit I may have to move.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
4.8 out of 5 stars

By

Diberville, MS

Nothing needs to be done to improve.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Denham Springs, LA

The location at Highway 49, Gulfport, MS 39503 was very nice,well staffed and maintained. I enjoyed my time there, it is really nice to enjoy a newer property complete with concrete all the way through it instead of gravel, as well as, dumpsters available. The staff was very friendly and helpful as well.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gulfport, MS

always have had excellent service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Saucier, MS

very nice staff

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Gulfport, MS

My location is always maintained and the staff has always been courteous and I have been there several years.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Gulfport, MS

From the first day I walked in I was greeted with a smile. After that I walk in and am addressed by my first name by some of the most friendly and professional staff I have ever met. The customer service is top notch and has never changed, even after all these months. Congratulations on hiring people that make you successful and us happy!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Westwego, LA

I always love being welcomed by my name and a warm smile.......

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gulfport, MS

I have used this location twice and will use them again if necessary. The only thing I felt was a bit frustrating is that the unit we rented allowed water to come in during a heaving rain fall and ruined my grandmother's antique hope chest...I would suggest someone to take a look at these units. I am certain issues will occur like this and have just accepted it but it is something I would suggest considering. Our unit faced the east and was a the smallest you rent out BUT overall appreciate your availabilty, security and staff! GREAT FACILITY worth the cost!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Silver Spring, MD

I was very skeptical about the facility having not seen it personally, but when I arrived I was very satisfied, pleased and relieved. The customer service was great.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Saucier, MS

I have dealt with a lot of storage places in my life, but this is the BEST I have found ever. Friendly staff, great security, and easy to move stuff around.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Anniston, AL

Chanda was so very helpful when we came to Uncle Bob's. She and Patty ALWAYS greeted us by name and with a smile when we came in. We were almost sorry when our home was completed and we had to move our belongings out of storage.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Long Beach, MS

Rock solid service. Very professional and personable. Lacking reminders of payments in online systems. Received no notification of rent due via phone, email, text, etc. Mobile application was not helpful at all. Glorified web browser. Expected account management.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jackson, MS

I've used Ubob in several cities but Gulfport #350 is the best. Neatest, cleanest facility and nicest people.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ocean Springs, MS

good job & thank you!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Pearl, MS

I love it!! Associates are always nice and the area is ALWAYS CLEAN!! Thank you

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Saucier, MS

very friendly and helpful

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Saucier, MS

Very satisfied with staff and storage area

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gulfport, MS

Your manager at SR 49 in Gulfport, Ms. is top notch!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mchenry, MS

Clean,safe, handy location.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.