5 x 5
6:00 AM to 9:00 PM daily
Closed for Lunch:
1:00pm to 2:00pm, Mon-Sat.
85304, 85381, 85302
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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
January 4, 2016
Overall service has been great.
December 17, 2015
The actual space is 20% smaller than advertised. You would not accept 20% less payment, so I feel cheated by your headquarters.
December 1, 2015
I have an Uncle Bob's storage space in Raleigh, NC that we've had since may 2009. I've rented a space at the 83rd Avenue Uncle Bob's in Phoenix briefly, to store a car. (We went on a two-week trip to Texas and needed a place to put our car, as we flew.) Naturally, when we decided to rent a space to store some things here in Phoenix, we went straight to Uncle Bob's. We have always been treated more than fairly at all facilities we used, and all were so VERY CLEAN!!!! I am really impressed! This not only makes for a care-free stay at Uncle Bob's, but I can rest my mind knowing that my things in storage are safe. Thank you, Uncle Bob's Storage! Thank you to all the people who have been so helpful at all the locations we have used. We will continue to use Uncle Bob's as needed. We aren't "looking for the best price" or anything else. We have found exactly what we need - peace of mind, knowing that your employees are so considerate and have a desire to help. That means
November 24, 2015
It was great!
November 23, 2015
Will certainly call upon this location in the future for any temporary storage needs.
November 2, 2015
Always a pleasure dealing with the people at Uncle Bob's. This was our 4th time to use them.
Sun City, AZ
October 24, 2015
My only negative experience was being left with a lock and keys that couldn't be used anyplace else and that I couldn't return to you.
September 18, 2015
A very good clean & affordable facility with very good people when & if I need any assistance. I am happy to recommend them.
June 27, 2015
The manager at the 59thave and Thunderbird location was very helpful and nice. I recommend him to be employee of the year.
Prescott Valley, AZ
April 27, 2015
Thank you for being so kind and considerate. We feel safe in knowing that our items in storage are safe & secure.
March 26, 2015
Nope everything is great
March 26, 2015
Both over the phone and in person associates were surpurb, best costumer service I have received in a long time, I will recommend/use uncle bobs storage in the future. Thank you for making storage/moving a lot less stressful!
March 5, 2015
I wish I knew the names of the people who I have come in contact with at Uncle Bob's. No one, NO ONE, has disappointed. You have excellent management and they obviously know how to hire and train an excellent staff! Thank you for being so kind, what 'should be' business basics are so lacking in business, but YOU have found that taking care of me, the customer, is all that truly matters.
February 25, 2015
I wasn't sure what size I needed and they got me into the perfect size unit right away. (The one I originally picked wouldn't have been big enough)
February 20, 2015
Managers Christina and Adam are always very helpful at my storage facility at 59th Ave and Thunderbird in Phoenix.
January 20, 2015
I've been very impressed by Uncle Bob's storage.
December 23, 2014
I was very satisifed with the service & unit, & would recommend you guys to others that need that service.
November 25, 2014
Attention was prompt and thorough and patient.
October 27, 2014
Keep up the good work!
October 21, 2014
Nice place, very clean. Employee was very helpful and put our mind at rest. First time renting a storage unit, needed it to store some item till they rebuild our home after the fire.
October 12, 2014
we have rented numerous times from uncle bobs at two locations and we have always been satisfied with the service. keep up the great work.
August 27, 2014
The manager, Christina, went over and above to provide customer service. --She provided 4 one-gallon jugs of water for the 3 movers and me when our items were being moved in. --She saved me money by informing me that my cost could be pro-rated as long as I paid by the 5th of the month, which gave me time to decide if we would be vacating early in the month or at the end of the month (based on when we could move into our rental home). --She even said she would take care of any sweeping that might be needed once we did move out, which saved me a trip back to the facility on the day we moved. She is fantastic!
August 27, 2014
Christine and Adam are great to work with and recognize me when I call. very helpful.
Camp Verde, AZ
August 26, 2014
No I am happy with the service and compared with other facilities I have used it is superb. Hank
July 25, 2014
July 23, 2014
We needed a temporary storage while our on sight storage was built. It is such a pleasure to work with people like Christina who make you feel like an old friend. WE will always recommend this facility to our residents.
July 23, 2014
The employees at Uncle Bob's storage were polite, helpful, and knowledgeable. I believe they went the "extra mile" to offer fantastic customer service. So, yes, I would absolutely use Uncle Bob's storage again for my storage needs. thank you kindly. Vicki.
June 26, 2014
I was very impressed with both the facility and the customer service I received. I was in and out in a mere 20 minutes and was treated with respect and courtesy by the young man on duty. The storage unit itself was clean, down to the paint on the door looking fresh, and I feel that the price was reasonable. All of this was even more appreciated by myself and my wife as we had not one but two extremely unsatisfactory experiences with UHaul the day before at two separate UHaul facilities. So this Uncle Bob's is not only doing well on it's own, it's also beating the hell out of it's competition.
June 19, 2014
Why do you not make your dumpster available to your clients? It seems odd to me that we are forced to haul items and basic clean up out of the storage to a dumpster- it is there - but only available to Management???? Weird???
May 27, 2014
Adam was very helpful and very professional. He was very knowledgeable.
April 26, 2014
We are treated as family by the staff at our Uncle Bob's.
April 18, 2014
nice and friendly and helpfull.
March 28, 2014
need to have 24 hr entrance all the time
March 4, 2014
Nice staff & service worth the money.
February 27, 2014
Christine is always pleasant and professional. Her professionalism and great attitude, will ensure, that Uncle Bob's will always have my business.
February 26, 2014
This is the best managed and maintained storage facility I have ever used, and I have already recommended it to several family members & friends. Great service, and clean grounds are always a pleasant sight while visiting our storage unit.
February 26, 2014
It was all so easy! The grounds and halls are consistently kept clean, access to my belongings was never a problems, and the staff was always professional! Thank you so much!
February 26, 2014
When storm damage was done you replaced the door and mailed me keys as I am in California and was not able to travel to get the door replaced.
February 23, 2014
Christine is a real asset to the company, I have rented from her 4X now.
February 10, 2014
Christina was absolutely wonderful. I came to the office a week after I had my furniture moved into the storage unit and she remembered my name. I was very impressed by this and the customer service she and Adam, I think that was his name, provided. I would definitely recommend this site. Thank you.
February 8, 2014
Christine was very helpful and she is an absolute sweetheart. She made sure I got the refer a friend discount due to my sister just getting a storage too.
January 3, 2014
Great experience!!! Thank you.
Phoenix , AZ
December 28, 2013
Christina was always very enjoyable to work with - she is very professional, courteous and friendly.
December 23, 2013
I can't say enough about Christina, she was always a professional, always had a smile and was willing to help with any questions or concerns. I had property stolen from another storage unit (travel trailer) and Christina went out of her way to not only assure me of Uncle Bobs commitment to security, but to give me suggestions on dealing with the other storage company. Thank you Christina, Don
December 3, 2013
The manager (or the staff member that lives on site) who's name is escaping me at the moment, is AMAZING. She is so helpful and great to work with. She really makes the difference and is why we continue to rent with Uncle Bob's.
November 30, 2013
Christina's customer service made the difference in where I decided to store!!
November 25, 2013
Thank you for making everything so easy, and you have a wonderful Staff.
November 23, 2013
I just want to say Thank you!! We were always treated with a friendly smile and courtesy. I have used storage before (in another state) and this was the best yet. I would highly recommend you to anyone needing storage needs. :)
November 23, 2013
This was our second time using this particular location. If we need a third, we will definitely use them again. The young lady that works here actually remembered me from the first time we were there. That meant a lot to me!
October 14, 2013
I have rented with Uncle Bobs once before and my reason for returning is the wonderful customer service.The manger Christina and her team make you feel so stress free as we all know moving is really stressful. Thank you all so much....
September 30, 2013
your Manager Christina and staff are very professional and helpful.
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It