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Uncle Bob's Self Storage Reviews

- (602) 843-1010

Average Ratings

4.7 out of 5 stars
(4.7) 120 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.7

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Glendale, AZ

Very happy

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Glendale, AZ

We needed a temporary storage while our on sight storage was built. It is such a pleasure to work with people like Christina who make you feel like an old friend. WE will always recommend this facility to our residents.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Littleton, CO

The employees at Uncle Bob's storage were polite, helpful, and knowledgeable. I believe they went the "extra mile" to offer fantastic customer service. So, yes, I would absolutely use Uncle Bob's storage again for my storage needs. thank you kindly. Vicki.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

I was very impressed with both the facility and the customer service I received. I was in and out in a mere 20 minutes and was treated with respect and courtesy by the young man on duty. The storage unit itself was clean, down to the paint on the door looking fresh, and I feel that the price was reasonable. All of this was even more appreciated by myself and my wife as we had not one but two extremely unsatisfactory experiences with UHaul the day before at two separate UHaul facilities. So this Uncle Bob's is not only doing well on it's own, it's also beating the hell out of it's competition.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.4 out of 5 stars

By

Glendale, AZ

Why do you not make your dumpster available to your clients? It seems odd to me that we are forced to haul items and basic clean up out of the storage to a dumpster- it is there - but only available to Management???? Weird???

Staff
 
3.0
Cleanliness
 
4.0
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
3.0
4.9 out of 5 stars

By

Phoenix, AZ

Adam was very helpful and very professional. He was very knowledgeable.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Glendale, AZ

We are treated as family by the staff at our Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

nice and friendly and helpfull.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Phoenix, AZ

need to have 24 hr entrance all the time

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Glendale, AZ

Nice staff & service worth the money.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Glendale, AZ

Christine is always pleasant and professional. Her professionalism and great attitude, will ensure, that Uncle Bob's will always have my business.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Torrance, CA

When storm damage was done you replaced the door and mailed me keys as I am in California and was not able to travel to get the door replaced.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Glendale, AZ

It was all so easy! The grounds and halls are consistently kept clean, access to my belongings was never a problems, and the staff was always professional! Thank you so much!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

This is the best managed and maintained storage facility I have ever used, and I have already recommended it to several family members & friends. Great service, and clean grounds are always a pleasant sight while visiting our storage unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Glendale, AZ

Christine is a real asset to the company, I have rented from her 4X now.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Glendale, AZ

Christina was absolutely wonderful. I came to the office a week after I had my furniture moved into the storage unit and she remembered my name. I was very impressed by this and the customer service she and Adam, I think that was his name, provided. I would definitely recommend this site. Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Glendale, AZ

Christine was very helpful and she is an absolute sweetheart. She made sure I got the refer a friend discount due to my sister just getting a storage too.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Glendale, AZ

Great experience!!! Thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix , AZ

Christina was always very enjoyable to work with - she is very professional, courteous and friendly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Glendale, AZ

I can't say enough about Christina, she was always a professional, always had a smile and was willing to help with any questions or concerns. I had property stolen from another storage unit (travel trailer) and Christina went out of her way to not only assure me of Uncle Bobs commitment to security, but to give me suggestions on dealing with the other storage company. Thank you Christina, Don

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Surprise, AZ

The manager (or the staff member that lives on site) who's name is escaping me at the moment, is AMAZING. She is so helpful and great to work with. She really makes the difference and is why we continue to rent with Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Honolulu, HI

Christina's customer service made the difference in where I decided to store!!

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Glendale, AZ

Thank you for making everything so easy, and you have a wonderful Staff.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Glendale, AZ

This was our second time using this particular location. If we need a third, we will definitely use them again. The young lady that works here actually remembered me from the first time we were there. That meant a lot to me!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

I just want to say Thank you!! We were always treated with a friendly smile and courtesy. I have used storage before (in another state) and this was the best yet. I would highly recommend you to anyone needing storage needs. :)

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

Due to numerous moves over the years, I have had my fair share of storage units. NO ONE beats ...

Phyliss, Glendale, AZ

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.