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Uncle Bob's Self Storage Reviews

- (480) 497-1966

Average Ratings

4.8 out of 5 stars
(4.8) 176 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.9
Expectations
 
4.7
Satisfaction
 
4.8
Likely to Recommend
 
4.9

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Gilbert, AZ

I just want to say thank you.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Grand Rapids, MI

Prissila was one of the nicest friendliest people we have ever encountered. She is a true asset to your organization. It is so obvious she loves her job!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chandler, AZ

Good customer service is the key in my book plus a well kept storage facility.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gilbert, AZ

The store manager is Awesome!! Great customer service!! Keep up the good work!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Seattle, WA

The unit was clean, cool and plenty large for my needs. Priscilla was very accommodating and friendly. She even gave us ice water to help us with the move.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Gilbert, AZ

Priscilla was genuine on her interest to help me to get the right size storage

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.7 out of 5 stars

By

Chandler, AZ

When my payment did not arrive on time, due to my sending it to the wrong address, I was contacted immediately and all issues were taken care of with dispatch.

Staff
 
4.3
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gilbert, AR

We had such a wonderful experience with Uncle Bob's self-storage. The staff was always attentive and friendly and the entire property was well lite and ALWAYS immaculately clean. We were so happy to have used this service and will definitely recommend Uncle Bob's to anyone who is interested in this service.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

Inside your locations, is a wonderful experience every time I arrive. And thank your web team, who has things up and running for those times that I visit remotely. I love my Uncle Bob's!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gilbert, AZ

The price was what I was looking for and the customer service is top notch! I couldn't have asked for a more plesant experience

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Gilbert, AZ

The gentlemen (I think his name was Josh stepping in from the Stapley branch) was very kind. I stepped into the office 15 minutes before closing and he didn't try to rush me out at all. He took his time and I felt like he genuinely cared in choosing the best size for my belongings. He also gave me information on if it didn't work and how we could go about switching that. Overall I was super pleased with the initial set up. Thank you.

Staff
 
5.0
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

all personel very friendly and helpful all question been answer I m very satisfied.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Phoenix, AZ

Excellent staff

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Buckeye, AZ

Great people to work with.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Mesa, AZ

The prices are quite high, but other than that, it was a great experience.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gilbert, AZ

The young man, Josh, if I remember his name correctly, was personable, knowledgeable, and professional. You should be very proud of this employee. He is the main reason we chose Uncle Bob's. Most young people I've come across over the years "could care less" but Josh was just outstanding. You are lucky to have him.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gilbert, AZ

Super friendly staff, very clean establishment.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Gilbert, AZ

Priscilla is an awesome person. Uncle Bob's should feel very lucky to have her as an employee. She has been so kind and helpful to us. She always seems genuinely happy and takes pride in her job. Priscilla is the reason we would recommend your storage unit to everyone!

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Chandler, AZ

Excellent customer service at the counter.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.4 out of 5 stars

By

Minneapolis, MN

So thankful for Priscilla's help at Uncle Bob's Storage in Gilbert, AZ. She was a bright spot in our move situation that had suddenly changed course just before closing requiring us to have to quickly find storage of our household. Very grateful for the use of the truck too.

Staff
 
1.0
Cleanliness
 
1.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Higley, AZ

This is the 3rd or 4th time our family have used your Storage facility in Gilbert AZ. We are happy returning customers.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Gilbert, AZ

all good!

Staff
 
4.5
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.7 out of 5 stars

By

Gilbert, AZ

I am really happy with your service, with the property and the location. I wanted a little more space but I didn't had whole lot of time to move, so instead I made everything fit, I was pleased with the customer service that was provided to me.

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Queen Creek, AZ

Priscilla is an exceptional asset to Uncle Bob's. She always greets me by name. Excellent.

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gilbert, AZ

Priscilla was kind, professional, and helpful. I have been very impressed by the phone customer service, as well. I also, am pleased with the unit I rented - it absolutely beats the local competition.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

This storage facility is at the peak of the rating scale. I have been a client and frequent ...

Dave, Mesa, AZ

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.