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  • Uncle Bob's Self Storage near Germantown, MD

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Customer Reviews


 
(5.0 out of 5)

Very personable and great service. There were no hidden fees, no red tape that wasn't advertised (even for using the truck), and on one occasion, I improperly locked my unit and was notified; I thought that was fantastic. I just wish all of my dealings in life were the same as I had when renting the unit!

Justin from Alexandria, VA
February 25, 2014

 
(5.0 out of 5)

Doug has been a blessing! He is always very helpful, and I am always happy when I see him or speak with him. He always knows who I am and refers to me by name as soon as I come through the door. He always addresses my needs immediately and gives superb customer service. Because of him, I am very satisfied with Uncle Bob's Storage. I will continue so store with Uncle Bob's.

Donna from Frederick, MD
February 15, 2014

 
(5.0 out of 5)

Your employees were the best! I've never known anyone to be so helpful, prompt, and understanding. I appreciate the price and the hours and all that other good stuff, truly, but I'm recommending your facility based on your employees. THANKS A MILLION!!!

Sarah from Arlington, VA
January 23, 2014

 
(4.6 out of 5)

Patricia. Did a great job and i enjoyed ber. Thank you.

Christine from Germantown, MD
July 25, 2014

 
(4.8 out of 5)

I am new with you guys but the courtesy and professionalism I have experienced so far with the staff is excellent. I would be with you guys as long as needed and would definitely recommend you to everyone, friend and family. Keep up!

Sekou from Upper Marlboro, MD
July 2, 2014

 
(5.0 out of 5)

Even though I was late, the salesperson waited for me! I really appreciate the extra effort that the salesperson did, and her understanding of my inconvenience of being late!

Julianna from Alexandria, VA
July 2, 2014

 
(5.0 out of 5)

couldnt be better, the staff are great and very friendly.

Paul from Gaithersburg, MD
June 27, 2014

 
(5.0 out of 5)

We were unable to get to our storage unit due to an elevator outage. When we informed the office of this, they contacted the corporate office and gave us 1 month free. This was a pleasant surprise! We will tell everyone we know about Bob's - that is a guarantee!

Marina from Alexandria, VA
June 27, 2014

 
(5.0 out of 5)

Everything has been great. Especially Allison and Chris in King of Prussia, PA and Pablo and Darrin in Gaithersburg, MD.

Jennifer from Montgomery Village, MD
June 27, 2014

 
(5.0 out of 5)

The staff were great-helpful, friendly and knowledgable

Patricia from Falls Church, VA
June 23, 2014
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