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Uncle Bob's Self Storage Reviews

- (972) 840-6264

Average Ratings

4.5 out of 5 stars
(4.5) 98 Ratings
Helpful/Friendly Staff
 
4.5
Appearance/Cleanliness
 
4.6
Expectations
 
4.3
Satisfaction
 
4.5
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(21 Reviews)
4.2 out of 5 stars

By

Dallas, TX

The only thing I don't like is the price. And y'all keep going up on it.

Staff
 
3.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Garland, TX

I was extremely satisfied with the service of the attendant. I would very highly recommend your storage facilities. Thank you for serving me

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Garland, TX

Over and beyond my expectations.Very good.

Staff
 
4.8
Cleanliness
 
4.3
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Garland, TX

The associates at the Broadway location are friendly, helpful, and considerate.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rowlett, TX

good service, free truck

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Garland, TX

Love Kelly. She's so easy to talk to and so very friendly and helpful!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Rockwall, TX

Associate was friendly, courteous, and efficient I am very pleased with my storage unit and with the lock system.

Staff
 
5.0
Cleanliness
 
3.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Garland, TX

always a friendly staff (even if I am late with my payment (; )

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Rowlett, TX

Over all my experience has been satisfactory. However I did have one incident where my lock was cut off by mistake for an auction and I had to have my lock and keys replaced. It was an inconvenience because I drove from out of town to find my lock had been changed and my keys did not work. But the following day the woman at the front did assist me and was attentive to my needs and helped me through the dilemma. In the end I was satisfied though it should not have happened in the first place lol I would recommend uncle Bob's to others.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.9 out of 5 stars

By

Garland, TX

The people that work there are great. The cigarette smell is awful, but I never have to stay too long. Thank you for so many years of assistance.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Garland, TX

I am happy with the results I get.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Garland, TX

Just keep up the good work!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Garland, TX

it's been great,thanks!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Dallas, TX

In a time where people just "get by", the staff at Uncle Bob's Self storage always give 110% Customer Service. The ground/units are always clean and well maintained. Just this pass year they painted the entire property!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Garland, TX

Kelly, the associate was experienced, knowledgible, friendly & easy to work with. I felt comfortable asking questions & talking with her.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Garland, TX

I have always been impressed. The only thing I would change is the hours at which I can get in the gate to get to my unit.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Garland, TX

I WISH YOU GUYS HAD CAR STORAGE.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Plano, TX

The Manager and Assistant MAnager of the Garland/Broadway location were always friendly, helpful and knowledgeable!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Garland, TX

Lance and Kelly are great, they always greet my husband and I with a smile. Kelly is a great listener. You never feel just like a number when you're there. It's great.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Garland, TX

Very satisfied with the personell there, always happy to see you and always helpful!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Garland, TX

Uncle Bob was very convenient & I loved the idea of the free rental truck with move & I loved the coupon for one month free it helped me out alot THANKS!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0

I wanted to take a moment to express what a wonderful experience that I had at your facility ...

Bruce, Dallas, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.