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  • Uncle Bob's Self Storage near Galena Park, TX

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Customer Reviews


 
(4.9 out of 5)

I am always welcomed into the office by a friendly employee. Your employees are always pleasant, helpful, and friendly. I really appreciate the fact that I don't feel like just a number, but a person. Great service!

Rene from Houston, TX
February 26, 2015

 
(5.0 out of 5)

Your agents were courteous, professional and very friendly. I got exactly what I wanted, promptly and without any difficulty. I wish all companies had your great service.

Carla from Houston, TX
February 25, 2015

 
(5.0 out of 5)

Easy to obtain storage space, pleasant personnel to work with,helpful in getting all paperwork completed, first class operation

Morgan C from Kemah, TX
February 24, 2015

 
(5.0 out of 5)

This was the first time we used any self-storage facility and were very happy with how smooth everything went and how secure everything was. We never had one worry about our "stuff" being ok. The moving truck was great too. The truck at the site had a damaged tire that was discovered during the pre-lease inspection but they helped me by contacting another location to get a truck. The way everyone all worked together was fantastic. When I got to the other facility, they were just as nice, and helpful as the one I was storing at. Amazing!! We will definitely without a doubt use Uncle Bob's again if there is ever a need. Thank You!!!!!

Jason from Deer Park, TX
February 23, 2015

 
(5.0 out of 5)

I have rented two units, several months apart, and both times I had wonderful experience with Nicole. She handled things very efficiently and professionally but I most appreciated her friendly manner! I have had to call Nicole several times with questions and to update my billing info and she has been very helpful to me. What an ideal employee to have when dealing with us - stressed out by moving - so calm and reassuring!

Carmel from Las Vegas, NV
January 26, 2015

 
(5.0 out of 5)

Great experience and I will be a customer for months to come. Thanks for the help and courtesy.

Robert from League City, TX
November 27, 2014

 
(5.0 out of 5)

It’s a great store with great customer service. Couldn’t be happier with Uncle Bob’s! I’ve used storage services with your competitors in the past, and never again. Always recommend you guys!

Santos from Houston, TX
November 3, 2014

 
(5.0 out of 5)

Julio was very helpful, he engaged in conversation and gave me feedback about the area as well,and being new to a city, that was very helpful. He went beyond his tasks and did a bit of research for me as to what was more convenient financially to rent a moving truck. His customer service dedication is admirable!

Silvia from Tomball, TX
October 29, 2014

 
(5.0 out of 5)

Sherry & Patricia are jewels! Their friendly demeanor makes the whole experience very pleasant. We felt more like old friends than business associates. Thank you!

Alan from FPO, AE
October 28, 2014

 
(5.0 out of 5)

Kimberly was amazing when I moved in, and she continues to be wonderful. She is kind, caring, and most of all extremely helpful. She literally describes the perfect facility manager. She has made my experience with uncle bobs the best I have ever had with a storage facility EVER. x

Brookelyn from League City, TX
October 7, 2014
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