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  • Uncle Bob's Self Storage near Galena Park, TX

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Customer Reviews


 
(5.0 out of 5)

Bonnie the manager is outstanding as well as Andrea. They are responsive and I feel like they treat my storage unit as it is their own. Very professional. Excellent customer service.

Scott from Beaverton, OR
July 11, 2016

 
(5.0 out of 5)

Employees are your greatest asset's! Denia Taylor is a great example of that. She was helpful and willing to help! She was easy to talk to and made the experience very pleasurable!

Preston from Houston, TX
July 11, 2016

 
(5.0 out of 5)

Tiffany was very helpful. Another customer walked in just ahead of me and she managed to assist both of us in a very timely and professional manner. She answered all my questions and explained the process in depth. My unit was very clean; not something you always get with storage units.

Paula from Manor, TX
July 10, 2016

 
(5.0 out of 5)

I could not have been better treated, happier with the facility, or feel more secure about using Uncle Bob's! Terri and Tabatha are the kind of employees every business would kill to have. They are absolute all stars at customer service and the facility is in impeccable shape!

Kerry from Humble, TX
July 8, 2016

 
(4.8 out of 5)

Lydia (associate on site) was very attentive. She had another customer in front of me, but took the time to look up and make sure I knew that she would be with me as soon as she was finished. She showed me a sample unit and then made sure I knew exactly where my rented unit would be. In referencing the need to have insurance on the unit, Lydia made sure to explain that by providing my current homeowners declaration page, I would not have to incur the additional $10 charge and provided me the fax number to the location so I could send it over when I retrieved the page from my policy. I was provided great customer service!! Kudos to Lydia!

Waland from Humble, TX
July 5, 2016

 
(5.0 out of 5)

Your Office Staff has always been very courteous and helpful. I appreciate that! They are never negative and always have a smile.

Joyce from Houston, TX
July 5, 2016

 
(5.0 out of 5)

Great location, very secure and clean, with excelent customer service. Thanks!

Adrian from League City, TX
July 4, 2016

 
(4.9 out of 5)

The facility is pristine. Love that aspect a lot. Asst manager was a little stiff nothing offensive just not much personality. Inflexible. By the book.

Greg from Katy, TX
July 3, 2016

 
(5.0 out of 5)

Vanessa is always very polite, courteous, respectful and helpful. She is an asset to Uncle Bob and the Mills Branch location.

Kathy from Kingwood, TX
July 2, 2016

 
(5.0 out of 5)

Our needs were filled on first visit even though no space was available. When we were ready to move, everything was ready and our move went very smoothly. I will be recommending Uncle Bobs to my family and friends.

Barbara from Houston, TX
July 1, 2016
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