85 Ratings & 21 Reviews
We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
June 27, 2014
couldnt be better, the staff are great and very friendly.
Montgomery Village, MD
June 27, 2014
Everything has been great. Especially Allison and Chris in King of Prussia, PA and Pablo and Darrin in Gaithersburg, MD.
Silver Spring, MD
March 25, 2014
I was impressed with how friendly our visit was the first time compared to other storage places.
February 27, 2014
I appreciate the direct helpful relationship with the facility manager and staff; they have been great in helping me find the best storage for my needs and in being concerned about its safety and well-being during my extended stays away.
February 26, 2014
I am interested in renting a larger storage space and will be stopping by the Gaithersburg facility within the next week.
February 25, 2014
It is a nice and very pleasant place, the whole thing there is superb!
February 9, 2014
Doing a great job. Keep up the good work
January 29, 2014
My experience at the storage facility has been very good; however, I don't remember every getting an invoice. Once month, I was overdue and denied entry until I realized that I had not paid. A better notification system of invoicing would be most helpful. (This comment comes from a person who enjoys an 800+ credit rating. I rarely miss payments). Thank you.
January 11, 2014
They really seem to really care!
December 5, 2013
I now live in Washington DC but travel to Gaithersburg just to stay with Uncle BoB's Storage. The staff I wouldn't trade them for anything charlene
November 23, 2013
The customer service I received from Uncle Bob's was wonderful and not something you get with most businesses anymore.
Takoma Park, MD
November 3, 2013
The customer service at Uncle Bob's Storage in Gaithersburg, MD. is great. He's always professional and able to answer any questions I might have, and the facility is well maintained.
October 23, 2013
Great customer service just felt the price was a little high.
October 21, 2013
Very good customer service!
North Potomac, MD
October 20, 2013
My needs were met
September 24, 2013
Everything was fine.
September 23, 2013
Great experience, would definitely use again and refer to others
July 27, 2013
My only criticism is that the dollies we pretty junky. It made it a lot harder to move my goods in and out.
North Potomac, MD
Sean and Pablo are terrific -- extremely professional, congenial, and very customer-service oriented. The facility is kept clean and well maintained. I have recommended them to friends.
New York, NY
I couldn't be happier with the service that Sean has provided over the past several years. He is responsive and attentive - and he always remembers who I am when I call or stop by. I've used other storage providers in the past and never have I seen a facility so clean and well-maintained. Not only would I recommend this facility to friends and family, I already do.
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It
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