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26 West Diamond Avenue (Rte 117), Gaithersburg, MD 20877

(301) 330-2233

Average Ratings

4 out of 5 stars
(4.8)

85 Ratings & 21 Reviews

Staff
 
4.8
Cleanliness
 
4.8
Expectations
 
4.6
Satisfaction
 
4.7
Recommend
 
4.9
Uncle Bob's Self Storage - Gaithersburg, MD (#048)

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


21 Customer Reviews

.5 out of 5 stars

Gaithersburg, MD

couldnt be better, the staff are great and very friendly.

.5 out of 5 stars

Montgomery Village, MD

Everything has been great. Especially Allison and Chris in King of Prussia, PA and Pablo and Darrin in Gaithersburg, MD.

.5 out of 5 stars

Silver Spring, MD

I was impressed with how friendly our visit was the first time compared to other storage places.

.5 out of 5 stars

Rockville, MD

I appreciate the direct helpful relationship with the facility manager and staff; they have been great in helping me find the best storage for my needs and in being concerned about its safety and well-being during my extended stays away.

.5 out of 5 stars

Gaithersburg, MD

I am interested in renting a larger storage space and will be stopping by the Gaithersburg facility within the next week.

.5 out of 5 stars

Gaithersburg, MD

It is a nice and very pleasant place, the whole thing there is superb!

.5 out of 5 stars

Gaithersburg, MD

Doing a great job. Keep up the good work

.5 out of 5 stars

Gaithersburg, MD

My experience at the storage facility has been very good; however, I don't remember every getting an invoice. Once month, I was overdue and denied entry until I realized that I had not paid. A better notification system of invoicing would be most helpful. (This comment comes from a person who enjoys an 800+ credit rating. I rarely miss payments). Thank you.

.5 out of 5 stars

Rockville, MD

They really seem to really care!

.5 out of 5 stars

Rockville, MD

I now live in Washington DC but travel to Gaithersburg just to stay with Uncle BoB's Storage. The staff I wouldn't trade them for anything charlene

.5 out of 5 stars

Rockville, MD

The customer service I received from Uncle Bob's was wonderful and not something you get with most businesses anymore.

.5 out of 5 stars

Takoma Park, MD

The customer service at Uncle Bob's Storage in Gaithersburg, MD. is great. He's always professional and able to answer any questions I might have, and the facility is well maintained.

.5 out of 5 stars

Rockville, MD

Great customer service just felt the price was a little high.

.5 out of 5 stars

Gaithersburg, MD

Very good customer service!

.5 out of 5 stars

North Potomac, MD

My needs were met

.5 out of 5 stars

Gaithersburg, MD

Everything was fine.

.5 out of 5 stars

Gaithersburg, MD

Great experience, would definitely use again and refer to others

.5 out of 5 stars

Germantown, MD

Great

.5 out of 5 stars

Syosset, NY

My only criticism is that the dollies we pretty junky. It made it a lot harder to move my goods in and out.

.5 out of 5 stars

North Potomac, MD

Sean and Pablo are terrific -- extremely professional, congenial, and very customer-service oriented. The facility is kept clean and well maintained. I have recommended them to friends.

.5 out of 5 stars

New York, NY

I couldn't be happier with the service that Sean has provided over the past several years. He is responsive and attentive - and he always remembers who I am when I call or stop by. I've used other storage providers in the past and never have I seen a facility so clean and well-maintained. Not only would I recommend this facility to friends and family, I already do.


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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