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Uncle Bob's Self Storage Reviews

- (301) 330-2233

Average Ratings

4.8 out of 5 stars
(4.8) 97 Ratings
Helpful/Friendly Staff
 
4.8
Appearance/Cleanliness
 
4.8
Expectations
 
4.6
Satisfaction
 
4.7
Likely to Recommend
 
4.9

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(25 Reviews)
5.0 out of 5 stars

By

Germantown, MD

My expectations were truly met. Darren was very helpful even going the extra mile in not just directing me to where the extra push carts were but he assisted in getting one to me. He was pleasant when i first got storage and was pleasant when later returned to storage with more things joking that i am still piling into my space. I would definitely recommend others to your business. Honestly, i cannot recall Public Storage as being so friendly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Gaithersburg, MD

I think Darin went above and beyond to help me. My move was very stressful and Darin was accommodating and helpful.

Staff
 
4.8
Cleanliness
 
3.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Potomac, MD

This was the perfect solution for us! Easy to get in and out when we needed to, there were always carts available, and the facility was very well maintained.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

N Potomac, MD

Convenient and well run

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.6 out of 5 stars

By

Germantown, MD

Both the OnSite Mgr and associate mgr have treated me excellently. Cant say enough positive about them.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bethesda, MD

Keep up the good work! Bill

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

North Potomac, MD

The staff at this facility are terrific! They are all friendly, helpful and knowledgeable - a pleasure to deal with every single time.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gaithersburg, MD

The manager is great. Good job . Keep it up .

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gaithersburg, MD

couldnt be better, the staff are great and very friendly.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Montgomery Village, MD

Everything has been great. Especially Allison and Chris in King of Prussia, PA and Pablo and Darrin in Gaithersburg, MD.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Silver Spring, MD

I was impressed with how friendly our visit was the first time compared to other storage places.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rockville, MD

I appreciate the direct helpful relationship with the facility manager and staff; they have been great in helping me find the best storage for my needs and in being concerned about its safety and well-being during my extended stays away.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gaithersburg, MD

I am interested in renting a larger storage space and will be stopping by the Gaithersburg facility within the next week.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Gaithersburg, MD

It is a nice and very pleasant place, the whole thing there is superb!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Gaithersburg, MD

Doing a great job. Keep up the good work

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Gaithersburg, MD

My experience at the storage facility has been very good; however, I don't remember every getting an invoice. Once month, I was overdue and denied entry until I realized that I had not paid. A better notification system of invoicing would be most helpful. (This comment comes from a person who enjoys an 800+ credit rating. I rarely miss payments). Thank you.

Staff
 
4.7
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rockville, MD

They really seem to really care!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rockville, MD

I now live in Washington DC but travel to Gaithersburg just to stay with Uncle BoB's Storage. The staff I wouldn't trade them for anything charlene

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Rockville, MD

The customer service I received from Uncle Bob's was wonderful and not something you get with most businesses anymore.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Takoma Park, MD

The customer service at Uncle Bob's Storage in Gaithersburg, MD. is great. He's always professional and able to answer any questions I might have, and the facility is well maintained.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Rockville, MD

Great customer service just felt the price was a little high.

Staff
 
5.0
Cleanliness
 
3.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Gaithersburg, MD

Very good customer service!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

North Potomac, MD

My needs were met

Staff
 
4.8
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.2 out of 5 stars

By

Gaithersburg, MD

Everything was fine.

Staff
 
3.8
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.8 out of 5 stars

By

Gaithersburg, MD

Great experience, would definitely use again and refer to others

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.