58 Ratings & 13 Reviews
We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.
July 23, 2014
Kept up the excellent job! Thank you
June 1, 2014
The one associate told me that I had to have a receipt for the gas I put in but it was after I had gotten it. The cost was less than a couple of bucks so I didn't get a receipt and he gave me a hard time about it.
April 27, 2014
Doug did everything he possibly could to make our experience a positive one. He is a true professional! We couldn't be happier with the service we have received so far, and look forward to working with Doug for a long time!
February 25, 2014
I've used Uncle Bob's in NC and here in MD. Always a great place to do business.
February 24, 2014
It is ALWAYS clean and I love the people there. Knowledgable and always friendly!!!!
February 15, 2014
Doug has been a blessing! He is always very helpful, and I am always happy when I see him or speak with him. He always knows who I am and refers to me by name as soon as I come through the door. He always addresses my needs immediately and gives superb customer service. Because of him, I am very satisfied with Uncle Bob's Storage. I will continue so store with Uncle Bob's.
January 25, 2014
Good customer service, friendly attitude, helpful and professionally considerate. My name is Steven. Rock On.
Charles Town, WV
November 25, 2013
Overall, I was very pleased with the service of the office located in Frederick, MD. In January 2013, I lost my home due to a house fire and the manager was great in making sure that I had the most appropriate storage unit size as well as waiving the application fee due to the situation at hand. I will definitely be recommending this place in the future if others are looking for a storage unit in this area.
November 1, 2013
GREAT CUSTOMER SERVICE... WOULDN'T GO ANY WHERE ELSE.... THANKS UNCLE BOB STAFF!!!!
October 23, 2013
I wish there were door stops for some of the upstairs floors. The doors are fairly cumbersome and I find myself always trying to fashion some way to keep the door open.
September 23, 2013
No, the place was convenient. Good value compartment to other places. Like the fact that I was able to pay on line.
September 18, 2013
My storage unit is in frederick Md, the staff are always helpful and friendly. Tell them to keep up the good work!
September 5, 2013
This is the best storage facility I have ever used and at the most reasonable price.
Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.Read All About It
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