For storage tips, social & more:

Uncle Bob's Self Storage Reviews

- (301) 695-8777

Average Ratings

4.6 out of 5 stars
(4.6) 58 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.6

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

Review Us Today!

Customer Reviews

(12 Reviews)
4.3 out of 5 stars

By

Frederick, MD

The one associate told me that I had to have a receipt for the gas I put in but it was after I had gotten it. The cost was less than a couple of bucks so I didn't get a receipt and he gave me a hard time about it.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
5.0 out of 5 stars

By

Frederick, MD

Doug did everything he possibly could to make our experience a positive one. He is a true professional! We couldn't be happier with the service we have received so far, and look forward to working with Doug for a long time!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Middletown, MD

I've used Uncle Bob's in NC and here in MD. Always a great place to do business.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Frederick, MD

It is ALWAYS clean and I love the people there. Knowledgable and always friendly!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Frederick, MD

Doug has been a blessing! He is always very helpful, and I am always happy when I see him or speak with him. He always knows who I am and refers to me by name as soon as I come through the door. He always addresses my needs immediately and gives superb customer service. Because of him, I am very satisfied with Uncle Bob's Storage. I will continue so store with Uncle Bob's.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Estherville, IA

Good customer service, friendly attitude, helpful and professionally considerate. My name is Steven. Rock On.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
4.9 out of 5 stars

By

Charles Town, WV

Overall, I was very pleased with the service of the office located in Frederick, MD. In January 2013, I lost my home due to a house fire and the manager was great in making sure that I had the most appropriate storage unit size as well as waiving the application fee due to the situation at hand. I will definitely be recommending this place in the future if others are looking for a storage unit in this area.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Frederick, MD

GREAT CUSTOMER SERVICE... WOULDN'T GO ANY WHERE ELSE.... THANKS UNCLE BOB STAFF!!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Lorton, VA

I wish there were door stops for some of the upstairs floors. The doors are fairly cumbersome and I find myself always trying to fashion some way to keep the door open.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Savage, MD

No, the place was convenient. Good value compartment to other places. Like the fact that I was able to pay on line.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Frederick, MD

My storage unit is in frederick Md, the staff are always helpful and friendly. Tell them to keep up the good work!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brunswick, MD

This is the best storage facility I have ever used and at the most reasonable price.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

READ ALL ABOUT IT

*Ratings and reviews taken from a survey of our current customers.