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  • Uncle Bob's Self Storage in Fort Worth

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Pricing & Reservations
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800-242-1715

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Features

  • Climate Control
  • Free Truck Rental with Storage Rental
  • Boxes & Packing Supplies

Office Hours



Access Hours

6:00 AM to 10:00 PM daily

Note

Closed Nov 27th

Office typically closes for lunch 1:00 PM to 2:00 PM, Mon-Sat.

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Reviews

68 Customer Ratings

4.6 out of 5 stars
4.6/5 Average Rating
Staff
 
4.6
Cleanliness
 
4.7
Expectations
 
4.5
Satisfaction
 
4.6
Recommend
 
4.8

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.


17 Customer Reviews

3.7 out of 5 stars

Fort Worth, TX

I have used the services before, and was more knowledgeable then the employee. However,the employee was new, just felt someone should have been with her to help instead of me.

5.0 out of 5 stars

Sammamish, WA

Julie is so kind! She helped daughter back in May with her move in and the paperwork, as I could not be there due to a conflict with family Memorial. She also was very helpful with the move out over the weekend of Sept. 12. Thank you Julie, you are so nice, and my daughter thinks so too!

4.6 out of 5 stars

Rosemont, PA

I store my daughter's school things here and I came in from out of town and missed the cut-off for access by 5 minutes. I think if I had called I could have gotten in but I was in a rush and didn't not have a number handy. If the gate is accessed by those of us with a code, why does it really matter WHEN we are accessing the facility? I had to come back the next day and I was NOT very happy about that. If I can get 24 hours access by asking, then the machine where I input my code should take my code WHENEVER I punch it in....not just at set hours......I can understand having set hours for contacting people at the front desk but to do it for an unmanned storage facility seems unnecessary.

4.5 out of 5 stars

Fort Worth, TX

When given information about the Rental Truck they did not tell me it was rented for a time slot, I was told that it was for the whole day. When I went to pick the truck up I was told I only had a 4 hour rental.

5.0 out of 5 stars

Fort Worth, TX

I was in a situation where I went from one unit to three and two of them were short term. The mgr gave me all of the options as well as suggestions. Helped me make some decisions that favored me.

3.9 out of 5 stars

Fort Worth , TX

I pay the additional fee for a climate controlled unit. I have noticed that there is no longer a temperature gauge in the building and the building appears to be hotter than usual. I would like to confirm what temperature the climate controlled units are to be kept.

5.0 out of 5 stars

Fort Worth, TX

The associate was extremely nice and professional always, she really stand out as a customer service representative.

4.4 out of 5 stars

Fort Worth, TX

your doing a good job.

5.0 out of 5 stars

Fort Worth, TX

The facility and quality of service was better than expected

5.0 out of 5 stars

San Antonio, TX

The staff was VERY helpful, courteous and knowledgeable. I would definitely recommend to anyone. The property was very clean and easy to navigate.

5.0 out of 5 stars

Glen Rose, TX

I think I may have already submitted a survey, but I am using a mobile device, so I'm not sure that it was submitted correctly. I am taking the time to take this survey again (yes, twice!), because I want you to know how much I respect and appreciate the two ladies at the Uncle Bob's location on Granbury Road in Fort Worth, TX. After a TERRIBLE experience at Public Storage, I am afraid I might have lost my mind if it were not for these two ladies. They gave me peace of mind, and I am learning that you really cant place a value on that. Public Storage has lost a customer (and referrals) for life, and Uncle Bob's just gained one. And I'm not THAT old, so that'sxeven better for you. I will NEVER rent with another company again. Thank you for your RESPECT and COURTESY!

4.9 out of 5 stars

Burleson, TX

Both associates handled me with great respect, they gave me time to make.decisions on my own and have reasonable information to help.

5.0 out of 5 stars

Fort Worth, TX

Quick, easy process. Courteous, efficient service. Great location.

4.7 out of 5 stars

Ft Worth, TX

Julie was awesome and so nice!!

5.0 out of 5 stars

Fort Worth, TX

Thank you for being there and being a pleasant place in a sometimes not so pleasant world. I appreciate you very much.

4.5 out of 5 stars

Fort Worth, TX

Julie the manger is always there to help and answer any question.

4.8 out of 5 stars

Fort Worth, TX

get up the good work


What do customers say?

9 of 10 customers would recommend us to friends and family!

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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