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Uncle Bob's Self Storage Reviews

- (817) 346-9046

Average Ratings

4.7 out of 5 stars
(4.7) 64 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.7
Expectations
 
4.5
Satisfaction
 
4.6
Likely to Recommend
 
4.8

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(13 Reviews)
4.5 out of 5 stars

By

Fort Worth, TX

When given information about the Rental Truck they did not tell me it was rented for a time slot, I was told that it was for the whole day. When I went to pick the truck up I was told I only had a 4 hour rental.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Worth, TX

I was in a situation where I went from one unit to three and two of them were short term. The mgr gave me all of the options as well as suggestions. Helped me make some decisions that favored me.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Worth, TX

The associate was extremely nice and professional always, she really stand out as a customer service representative.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.4 out of 5 stars

By

Fort Worth, TX

your doing a good job.

Staff
 
4.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Worth, TX

The facility and quality of service was better than expected

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

San Antonio, TX

The staff was VERY helpful, courteous and knowledgeable. I would definitely recommend to anyone. The property was very clean and easy to navigate.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Glen Rose, TX

I think I may have already submitted a survey, but I am using a mobile device, so I'm not sure that it was submitted correctly. I am taking the time to take this survey again (yes, twice!), because I want you to know how much I respect and appreciate the two ladies at the Uncle Bob's location on Granbury Road in Fort Worth, TX. After a TERRIBLE experience at Public Storage, I am afraid I might have lost my mind if it were not for these two ladies. They gave me peace of mind, and I am learning that you really cant place a value on that. Public Storage has lost a customer (and referrals) for life, and Uncle Bob's just gained one. And I'm not THAT old, so that'sxeven better for you. I will NEVER rent with another company again. Thank you for your RESPECT and COURTESY!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.9 out of 5 stars

By

Burleson, TX

Both associates handled me with great respect, they gave me time to make.decisions on my own and have reasonable information to help.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Worth, TX

Quick, easy process. Courteous, efficient service. Great location.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Ft Worth, TX

Julie was awesome and so nice!!

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Worth, TX

Thank you for being there and being a pleasant place in a sometimes not so pleasant world. I appreciate you very much.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.5 out of 5 stars

By

Fort Worth, TX

Julie the manger is always there to help and answer any question.

Staff
 
4.2
Cleanliness
 
4.3
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Fort Worth, TX

get up the good work

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0

I wanted to take a moment to express what a wonderful experience that I had at your facility ...

Bruce, Dallas, TX

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.