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Uncle Bob's Self Storage Reviews

- (239) 278-4500

Average Ratings

4.6 out of 5 stars
(4.6) 55 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.5
Likely to Recommend
 
4.7

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(13 Reviews)
4.7 out of 5 stars

By

Dunedin, FL

Well run operation...very impressed with the manager's customer service.

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Clackamas, OR

your Manager was friendly, helpful and seem genuinely happy to be helping us

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.3 out of 5 stars

By

Francesville, IN

I am expecting to use Uncle Bob's Storage again next year in Fort Myers, FL

Staff
 
4.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Huntingtown, MD

Service received exceeded our expectations. We were very satisfied.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Myers, FL

I am very happy with the service

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.2 out of 5 stars

By

Green Cove Springs, FL

I have been with this facility,Bob's, well before changeover to this company. I am an owner who is traveling around the company and have been gone over five years. My interactions with your staff and management have always been good. I have always had my concerns addressed to my satisfaction.

Staff
 
4.0
Cleanliness
 
4.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Myers, FL

After using Uncle Bobs Storage I never consider using any other.The one I used I have already recommended to others! I was beyond pleased with the manager

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Acton, MA

The associates were extremely helpful. The even helped my reposition the kayak on top of my car in order to fit into the storage space. And later when I was having trouble registering my account, they helped with that too. By the way, the uncle bob's website incorrectly gives the format of storage spaces when registering. Instead of C167, it was 167C.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cape Coral, FL

I just referred my daughter, Anncherie. She needed a storage space. Ralph was extremely helpful to accomodate her

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Myers, FL

I did some shopping around and found a place with same caracteristics as this location, even cheaper but I decided to stay with you because of your customer service I felt valued and appreciated as a customer the first day and almost 2 years later I feel the same as soon as a walk into this location.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Miami, FL

Your representative went out of his way to stay open for us since we were coming in from out of town. He was patient and extremely helpful!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Myers, FL

On July 25th, I went to enter my unit after hours because my access card stated access until 10pm. I have an indoor unit so the 10pm did not apply to me. There was a PM employee that saw me, unlocked the door for me since I was there only a few minutes past the closing time and even asked if he could help us unload our boxes to our unit. I am very eager to share this awesome reflection of customer services provided by your company and this employee. I did not get his name. It was July 25, 2013 around 6:30pm, Uncle Bob's Fort Myers on Cleveland Ave. Thank you, L. Spiro

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Myers, FL

Service was great the associate who helped us did everything we hoped for.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.