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Uncle Bob's Self Storage Reviews

- (239) 939-4400

Average Ratings

4.5 out of 5 stars
(4.5) 72 Ratings
Helpful/Friendly Staff
 
4.6
Appearance/Cleanliness
 
4.7
Expectations
 
4.2
Satisfaction
 
4.4
Likely to Recommend
 
4.5

Uncle Bob's Cares About What Our Customers Think!

We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(15 Reviews)
5.0 out of 5 stars

By

Lehigh, FL

she accommodating be in every way possible

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.6 out of 5 stars

By

Fort Pierce, FL

Employees make a difference when they are knowledgeable about the products they are selling.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
5.0
5.0 out of 5 stars

By

Easton, PA

Service was friendly and professinal.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cape Coral, FL

Very Helpful staff especially when I forget my access code. I like that your website is always running smoothly

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

St. Petersburgh, FL.

all you have been great. Thanks so much

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Myers, FL

Becky and deborah were very efficient and handled everything without any problems. Especially Deborah. She is the best.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Myers, FL

I am very happy with your services, especially the use of your box truck. Thank You.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Myers, FL

Actually, your excellent customer service started with my first phone call. This gal found us the best, most economical spot in town and told us your best deal. We really needed a good deal made better by the free truck for transport. Overall, an excellent experience for all of us.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Cape Coral, FL

Well run business, keep up the good work!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Myers, FL

I would like to especially thank Trudy, the manager for the Solomon Blvd. & Seago Ln. locations in Fort Myers, FL... SHE IS THE BEST MANAGER!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Myers, FL

I was there two times on differant days & both people I met were very nice and informative. I like the people & the place.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Fort Myers, FL

Trudy in the office was always so nice to me. High marks. Your website has problems though. It would not accept a phone number change and it took me 3 months to get the autopay setup. It had me incure a late charge. Really need to work on that.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

North Port, FJ

I needed to remove my name from the storage unit and put the unit into another person's name. I had a Power of Attorney for that other person. This was a new situation for the customer service rep and see contacted the home office for guidance. It was the home office that delayed the completion of this request, not the person at the UBob's Site. She was willing to listen and try to meet my needs.

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.7 out of 5 stars

By

Ft. Myers, FL

I received all information asked for and needed. I got consistent information from the 800 phone number to the in store sales associates. Although when I showed up the confirmation I received by phone the previous day was not there. Good thing the last unit was still available.

Staff
 
4.7
Cleanliness
 
5.0
Expectations
 
4.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Bronx, NY

keep up the good job...

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.