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Uncle Bob's Self Storage Reviews

- (601) 939-1983

Average Ratings

4.6 out of 5 stars
(4.6) 70 Ratings
Helpful/Friendly Staff
 
4.7
Appearance/Cleanliness
 
4.7
Expectations
 
4.4
Satisfaction
 
4.6
Likely to Recommend
 
4.7

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We survey our customers at various points during their stay with us. Ratings and reviews are taken from those surveys.

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Customer Reviews

(12 Reviews)
4.3 out of 5 stars

By

Richland, MS

I feel like my stuff is definitely safe at Uncle Bob's. Weird thing, when I first became a customer the gate always greeted me by name when I put my gate code in, now it greets me as some man's name. I guess you guys allow people to have some of the same gate codes? Its not a problem, just strange. You guys are great!

Staff
 
5.0
Cleanliness
 
4.7
Expectations
 
4.0
Satisfaction
 
4.0
Recommend
 
4.0
3.4 out of 5 stars

By

Jackson, MS

more lighting and wider places for the moving .

Staff
 
3.5
Cleanliness
 
3.7
Expectations
 
3.0
Satisfaction
 
4.0
Recommend
 
3.0
5.0 out of 5 stars

By

Madison, MS

Love the personal attention, as if you were the only customer!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
3.4 out of 5 stars

By

Jackson, MS

Spiders have taken over my storage. I will have to through away most of my clothes

Staff
 
5.0
Cleanliness
 
3.0
Expectations
 
3.0
Satisfaction
 
3.0
Recommend
 
3.0
5.0 out of 5 stars

By

Jackson, MS

People working there, including the store manager, Rick (I hope I remember his name right), are just wonderful. They have always been so helpful. If you have issues, they will fix them for you. Have been renting the space for over a year now, no complaints. Just rented another one. :) Highly recommend it, 10 stars!!!

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Brandon, MS

I used your truck to move just as you advertised.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Ridgeland, MS

The associate at the location was very helpful. He returned all of my calls promptly. I appreciated all of his help.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jackson, MS

easy

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Canton, MS

I have already reccommended your company.

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jackson, MS

Richard, the manager, goes above and beyond. He called us to let us know that our storage space had been left unlocked. Thank you, Richard!

Staff
 
4.8
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
4.8 out of 5 stars

By

Jackson, MS

My daughters and I have had the best storage experience thanks to the employees at your Layfair Drive location. They are always kind and super helpful. Even when I am late with a payment. The location is very convenient, especially since it is only a block off the highway. I recommend people use that location often and I intend to stay in the family. ;p

Staff
 
5.0
Cleanliness
 
4.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0
5.0 out of 5 stars

By

Jackson, MS

I have had experience in the past with storage rental with some doctors that I work with. This was the first time I rented a unit personally. Uncle Bob's has always been great. I did notice on this trip that the office had been updated and was exceptionally clean/neat. I would never rent a unit any other place. Great service. Thanks

Staff
 
5.0
Cleanliness
 
5.0
Expectations
 
5.0
Satisfaction
 
5.0
Recommend
 
5.0

I needed temporary storage and a family member recommended Uncle Bob's. The storage facilities ...

Amie, Midlothian, VA

What Do People Say About Us?

9 of 10 Customers Recommend Uncle Bob's

Here at Uncle Bob's we pride ourselves in taking care of our customers. But don't take our word for it, see for yourself.

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*Ratings and reviews taken from a survey of our current customers.